H
hydroponic.co.za
Claimed Business
H
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceII
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DJ
Dean J
1 reviews | Active since Jan 2020
5 Oct 2022, 15:20
Gutted service with missing parts, rude staff!
Sadly no stars were not an option. I privately consult clients on their growing requirements, and I ensured all sales were directed through Hortishop. They have the audacity to hold me accountable for items returned by clients(not my problem) and when Arno one of the owners sold me 2 compressor units with missing pieces that I had to source myself. I was told by someone at hortishop it’s not their job to ensure all parts are inside the box. Literal joke. A client I consulted for was abroad and purchased more than R60k worth of equipment and wants to exchange sealed units for items in his shop he actually needs. I called to confirm the exchange of items before coming for an hours drive with my 4 month old son, just to be rejected and spoken to like I had messed up a return, only being the client that made the return, and I was accused for the state it was returned even though my name wasn’t on the invoice. With more than R400k in business brought to hortishop I am mortified by how unprofessional they were and by how I was treated. for someone who has brought this amount of business to this shop and treated this way, I wouldn’t advise anyone to spend a cent there. They may be local but they aren’t for the people. Stay woke people
Helpful (0)
|Replies (0)DJ
Dean J
1 reviews | Active since Jan 2020
5 Oct 2022, 15:20
Gutted service with missing parts, rude staff!
Sadly no stars were not an option. I privately consult clients on their growing requirements, and I ensured all sales were directed through Hortishop. They have the audacity to hold me accountable for items returned by clients(not my problem) and when Arno one of the owners sold me 2 compressor units with missing pieces that I had to source myself. I was told by someone at hortishop it’s not their job to ensure all parts are inside the box. Literal joke. A client I consulted for was abroad and purchased more than R60k worth of equipment and wants to exchange sealed units for items in his shop he actually needs. I called to confirm the exchange of items before coming for an hours drive with my 4 month old son, just to be rejected and spoken to like I had messed up a return, only being the client that made the return, and I was accused for the state it was returned even though my name wasn’t on the invoice. With more than R400k in business brought to hortishop I am mortified by how unprofessional they were and by how I was treated. for someone who has brought this amount of business to this shop and treated this way, I wouldn’t advise anyone to spend a cent there. They may be local but they aren’t for the people. Stay woke people
0
Replies (0)MN
4Ic
420 Indoor cafe
1 reviews | Active since Jan 2020
16 Dec 2021, 12:01
They don't care about you
No response from owner...
Helpful (0)
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420 Indoor cafe
1 reviews | Active since Jan 2020
16 Dec 2021, 12:01
They don't care about you
No response from owner...
0
Replies (0)TalS
Take a lot Sucks
1 reviews | Active since Jan 2020
15 Dec 2021, 12:59
5 stars
Thank you Wikus for excellent service!
Helpful (0)
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Take a lot Sucks
1 reviews | Active since Jan 2020
15 Dec 2021, 12:59
5 stars
Thank you Wikus for excellent service!
0
Replies (0)SM
Saabirah M
1 reviews | Active since Jan 2020
7 Dec 2021, 05:42
Awesome :)
My package was delayed and I emailed the company. Wikus immediately got back to me and assisted with the delivery by contacting the courier. Thank you Wikus!
Helpful (0)
|Replies (0)SM
Saabirah M
1 reviews | Active since Jan 2020
7 Dec 2021, 05:42
Awesome :)
My package was delayed and I emailed the company. Wikus immediately got back to me and assisted with the delivery by contacting the courier. Thank you Wikus!
0
Replies (0)JF