Hyundai lephalale
Unclaimed Business
|0 Reviews (last 12 months)|This business does not respond to reviews
Hyundai lephalale
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Recent reviews (0)
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YvdC
Yvette van der Colf
1 reviews | Active since Jan 2020
3 Jul 2023, 14:57
They never gave us the correct Spare key
Bought a brand new Atos in December 2020 from lephalale. Picked up the car with spare key as is the custom when you buy a new car. Never was the spare key tested to ensure it was the correct one. Quite a few months pass and we had to use the spare key, inly to discover it was not the right key for the car. When we went back to the dealership, they "tried" to find our car's spare key. When they couldn't we were told that we had to replace the spare at our own cost.. what?! It's their mistake! They never gave us the right key from the start! They still owe us the correct key from the purchase.
Helpful (0)
|Replies (0)YvdC
Yvette van der Colf
1 reviews | Active since Jan 2020
3 Jul 2023, 14:57
They never gave us the correct Spare key
Bought a brand new Atos in December 2020 from lephalale. Picked up the car with spare key as is the custom when you buy a new car. Never was the spare key tested to ensure it was the correct one. Quite a few months pass and we had to use the spare key, inly to discover it was not the right key for the car. When we went back to the dealership, they "tried" to find our car's spare key. When they couldn't we were told that we had to replace the spare at our own cost.. what?! It's their mistake! They never gave us the right key from the start! They still owe us the correct key from the purchase.
0
Replies (0)NM
Ntobeko M
1 reviews | Active since Jan 2020
18 May 2021, 14:05
Defective car sold by Lephalale Hyundai
I will like to complain about service I have received from Lephalale Hyundai. I bought an H100 on 20 November 2020. The car broke down on the 30 December 2020. I took the car to Hyundai Stanger on 31 December 2020 as per innovation group motor warranty company advice. The claim with claim number 500792 was registered. The report from Hyundai Stanger confirmed damage root cause as cambelt. The warranty company is saying Hyundai Lephalale should take liability as car was serviced and cambelt was changed on previous service. The car has done 8****m and cambelt is not expected to fail on that mileage. Lephalale Hyundai is refusing to take liability and is saying Hyundai Stanger technicians are incompetent and have done an incorrect damage assessment. Supervisor for innovation group is Jan Gumede and contact details is 0860210007 Owner for Lephalale Hyundai is Willie Hoffmann and contact details are 079 494 4777. Hyundai Stanger manager is Prathna and contact is 073 526 7308. My desired resolution is to have my car repaired and I cannot be liable for cost of repairs.
Helpful (0)
|Replies (0)NM
Ntobeko M
1 reviews | Active since Jan 2020
18 May 2021, 14:05
Defective car sold by Lephalale Hyundai
I will like to complain about service I have received from Lephalale Hyundai. I bought an H100 on 20 November 2020. The car broke down on the 30 December 2020. I took the car to Hyundai Stanger on 31 December 2020 as per innovation group motor warranty company advice. The claim with claim number 500792 was registered. The report from Hyundai Stanger confirmed damage root cause as cambelt. The warranty company is saying Hyundai Lephalale should take liability as car was serviced and cambelt was changed on previous service. The car has done 8****m and cambelt is not expected to fail on that mileage. Lephalale Hyundai is refusing to take liability and is saying Hyundai Stanger technicians are incompetent and have done an incorrect damage assessment. Supervisor for innovation group is Jan Gumede and contact details is 0860210007 Owner for Lephalale Hyundai is Willie Hoffmann and contact details are 079 494 4777. Hyundai Stanger manager is Prathna and contact is 073 526 7308. My desired resolution is to have my car repaired and I cannot be liable for cost of repairs.
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