TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
Hyundai Sandton has a TrustIndex of 0 out of 10 on Hellopeter, based on 4 reviews in the last 12 months. Hellopeter has tracked Hyundai Sandton across 31 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Be very careful when buying a second hand car from this dealership. 3 months after purchase when the license was due for renewal, I found out the car is not even registered in my name yet. Suffice to say bank is putting pressure on them to get it sorted asap but I have still to this date not received a sufficient answer or explanation as to why this car is not registered in my name. At this point, I am hoping Wesbank cancels contract and they can take their car back so that I can go buy a car somewhere else because I have lost all trust in this dealership Never seen such levels of incompetence from a dealership before.
1 reviews | Active since Jan 2020
Be very careful when buying a second hand car from this dealership. 3 months after purchase when the license was due for renewal, I found out the car is not even registered in my name yet. Suffice to say bank is putting pressure on them to get it sorted asap but I have still to this date not received a sufficient answer or explanation as to why this car is not registered in my name. At this point, I am hoping Wesbank cancels contract and they can take their car back so that I can go buy a car somewhere else because I have lost all trust in this dealership Never seen such levels of incompetence from a dealership before.
1 reviews | Active since Jan 2020
Excellent experience at Hyundai Sandton City! The team was incredibly welcoming, and Mpho Kwinda, the sales consultant, was exceptionally patient, approachable, and thorough in answering all my questions before I decided to trade in my car. Thank you, Hyundai Sandton City! Definitely coming back again 😊
1 reviews | Active since Jan 2020
Excellent experience at Hyundai Sandton City! The team was incredibly welcoming, and Mpho Kwinda, the sales consultant, was exceptionally patient, approachable, and thorough in answering all my questions before I decided to trade in my car. Thank you, Hyundai Sandton City! Definitely coming back again 😊
1 reviews | Active since Jan 2020
A special thank you to Thomas Prinsloo for the excellent service from my very first phone call right through to the collection of my new car. The process was seamless, and what I anticipated to be a nightmare, you turned into an absolute pleasure. I am still in awe of your professionalism, and I would recommend you to anyone looking for a true “million-dollar” car-buying experience. Thomas, you rock—thank you once again!
1 reviews | Active since Jan 2020
A special thank you to Thomas Prinsloo for the excellent service from my very first phone call right through to the collection of my new car. The process was seamless, and what I anticipated to be a nightmare, you turned into an absolute pleasure. I am still in awe of your professionalism, and I would recommend you to anyone looking for a true “million-dollar” car-buying experience. Thomas, you rock—thank you once again!
1 reviews | Active since Jan 2020
Going through the motions of my car trade in was a very timeous & stressful process for me, but Rusita from Hyundai Sandton helped me through all the steps & different options, gave me helpful advice and guidance, was extremely patient with my constant queries & concerns, and ensured that I was 100% happy with both my old car sale & new car purchase even after paperwork had been signed & cars traded.
1 reviews | Active since Jan 2020
Going through the motions of my car trade in was a very timeous & stressful process for me, but Rusita from Hyundai Sandton helped me through all the steps & different options, gave me helpful advice and guidance, was extremely patient with my constant queries & concerns, and ensured that I was 100% happy with both my old car sale & new car purchase even after paperwork had been signed & cars traded.
1 reviews | Active since Jan 2020
The brand has a sequence of bad service. I tried calling them to book for service in Sandton .like the first time there is always a problem of bad reception.....my worry now is why every time when logging a call this happens. IT was the second time it happened . Hence i ended up servicing the car at woodmead.I called woodmead right after. They picked up we spoke no issues of bad reception .It leaves the bad taste in my mouth for such Big brand......
1 reviews | Active since Jan 2020
The brand has a sequence of bad service. I tried calling them to book for service in Sandton .like the first time there is always a problem of bad reception.....my worry now is why every time when logging a call this happens. IT was the second time it happened . Hence i ended up servicing the car at woodmead.I called woodmead right after. They picked up we spoke no issues of bad reception .It leaves the bad taste in my mouth for such Big brand......
1 reviews | Active since Jan 2020
I am very disappointed with the service received from this dealer. First the waiting time is pathetic was there by 7.15 only to be attended at 7.55 after I have raised my concerns the security was rude. Then the service advisor was worse very rude and raised her voice on me telling me that I am demanding discount while I explained to her that I usually ask for discount as it is within my right she forced me to sign some document. That lady is very rude. I am never taking my car there ever again.
1 reviews | Active since Jan 2020
I am very disappointed with the service received from this dealer. First the waiting time is pathetic was there by 7.15 only to be attended at 7.55 after I have raised my concerns the security was rude. Then the service advisor was worse very rude and raised her voice on me telling me that I am demanding discount while I explained to her that I usually ask for discount as it is within my right she forced me to sign some document. That lady is very rude. I am never taking my car there ever again.
1 reviews | Active since Jan 2020
The only reason they’re getting 1 star is because it’s impossible to rate zero…. Charlotte from this Hyundai is a complete nightmare, she doesn’t have customer service and she is very rude… so before you think of purchasing or even taking your car for service at Hyundai Sandton just think twice…!!!!!
1 reviews | Active since Jan 2020
The only reason they’re getting 1 star is because it’s impossible to rate zero…. Charlotte from this Hyundai is a complete nightmare, she doesn’t have customer service and she is very rude… so before you think of purchasing or even taking your car for service at Hyundai Sandton just think twice…!!!!!
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