Hyundai Tigervally

Hyundai Tygervalley wheeler dealer

I am in the market for a new small car. I purchase cars every 5-7 years, so not a daily acutance, and expected a lot more than what I got from Hyundai Tygervalley. This must be the worst dealership in the area unless you like wheeler dealer types and have lots of time to waste. During the week preceding the visit to Hyundai Tygervalley I visited Toyota, Citroen, Peugeot, Opel on appointment and just popped into KIA, Suzuki, Renault and Hyundai, unannounced. As everyone else, I need to see and feel the car, ask questions about features and functions, including technical bits. This includes differences between models, engine type, gearbox type, how the new auto boxes work, etc. If that fits my requirements, I need to test drive the car. The chap that met me at the Hyundai Tygervalley door was a young, whannabe wheeler and dealer – a character you would expect in a slapstick b grade movie representing a not so reputable second hand car dealership. He could NOT answer technical questions on the differences between models, i.e. why there was a R90K difference in price between the manual and automatic version of the same car. Now I would accept a R20K to maybe an R40K difference but not R90K for an auto box on these types of cars. Everything we discussed I received a “for you, I get the best price, I guarantee that” accompanied by a handshake. I ignored the handshakes. All I needed was information on the differences and the price of the car and selected accessories. To cut things short I requested a quote on one of the seemingly suitable models, as I was interested in the service fees, "on the road" fees, etc. that are typically excluded from the listed car price. It seems that he was not authorized to quote me on the car and had to run off to the financial manager for approval (or something). She was busy at the time. While we waited, I was wondering about all the “best deal for you, I promise” and handshakes that were going on. All BS by a whannabe wheeler and dealer. After I grew tired of waiting, while not receiving any further feedback on the pricing or the delay in getting the pricing, I left. The FM phoned me on Monday requesting additional information before she could provide me with a price. They had ALL my info as I purchased two Hyundai’s from them in the past, ten or so years ago. The salesperson confirmed my info on record. After the call from the FM I received several calls and WhatsApp’s from the dealership, including the DP, but still have NO clarity on the differences between models of the pricing. ALL I NEED IS A PRICE. This should not be a mystery or require authorization from the FM. Hyundai Tygervalley is about 5 KM from my house. So were most of the other dealers I visited the week. I WILL DEFENATELEY AVOID THEM. I will travel the extra distance and visit Bellville or Cape Town if you need any form of service. But then, if you like wheeler dealer types and have lots of time to waste, HYUNDAI TYGERVALLY is the spot.