ICASA
Unclaimed Business
|1.7|11 Reviews (last 12 months)|This business does not respond to reviews
ICASA
Unclaimed Business
|1.7
11 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, ICASA receives mixed feedback that leans heavily negative, with consumers expressing frustration about its role as a telecommunications regulator and ombudsman. A recurring theme is unanswered complaints lodged against cellphone and fixed-line providers, particularly around billing disputes, fraudulent ports, and contract overlaps. Customers consistently mention difficulties with the consumer portal, password issues, and an outdated website. A smaller group of reviewers express appreciation, noting that ICASA stands on the side of cellphone customers and offers protection against unfair provider practices.
Performance(last 12 months):
Trustindex Rating
2.6TrustIndex
2.6
Frequently Asked Questions About ICASA
What do customers say about ICASA?
Based on recent customer reviews, ICASA receives mixed feedback that leans heavily negative, with consumers expressing frustration about its role as a telecommunications regulator and ombudsman. A recurring theme is unanswered complaints lodged against cellphone and fixed-line providers, particularly around billing disputes, fraudulent ports, and contract overlaps. Customers consistently mention difficulties with the consumer portal, password issues, and an outdated website. A smaller group of reviewers express appreciation, noting that ICASA stands on the side of cellphone customers and offers protection against unfair provider practices.
Is ICASA trustworthy?
Recent reviews (11)
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