support@icon-capetown.co.za

Items were advertised on Instagram and I went and ordered and paid on the 24/1/2022 thinking that as this was a paid adverti*****t with "reviews" from "happy" and certified clients it was legitimate.

On payment completion received the mandatory thank you email, you will be notified when the goods will be despatched.

Then the wheels fell off, as I was quite excited about the product I jumped on Google to go on their website to see what other offerings they had.

Nothing on Google, no such company.

I went back to my email to look for contact info, nothing. There was a link to a "website", no contact information except that the company was registered in the Netherlands.

I then could not find the original Instagram post but then found it on Facebook, sent them a DM and received a reply within 10 minutes, once I elaborated on my concern the communication went dead.

Again checked the background info on the FB account and found nothing, actually says the original site is deleted.

Very long story short, the FB and Instagram accounts have been reported and I have opened an investigation at my bank on the transaction.

Ironically the email, as detailed below continue to send emails about the delay in the delivery of the order, yet do not respond to any other emails.

support@icon-capetown.co.za

Please be aware.