iConnect SA
Claimed Business
iConnect SA
Claimed Business
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
0Trustindex Rating
#36Ranked In Internet & Telecoms
5h 34mReply Time
100 NPSVery Likely
Replied to 100% of negative reviews
Reply time on negative reviews: 14 min
TrustIndex
0
Ranking
#36
in Internet & Telecoms
Avg Reply
5h 34m
NPS Score
100
Recommended: Very Likely
Replied to 100% of negative reviews
Reply time on negative reviews: 14 min
Review Distribution
3.7|3 Reviews
Jun '25 - May '26
5(66.7%)
4(0%)
3(0%)
2(0%)
1(33.3%)
5(66.7%)
4(0%)
3(0%)
2(0%)
1(33.3%)
Frequently Asked Questions About iConnect SA
iConnect SA has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 14 min. Hellopeter has tracked iConnect SA across 106 total reviews. How is the TrustIndex calculated? →
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceKS
Kerry S
1 reviews | Active since Jan 2020
11 Nov 2025, 10:56
Disgustingly rude cold callers
This company better watch how their sales people talk to potential customers. Cold calling and then snapping at our front desk because you aren't getting your way. Learn some manners and sort out your disgusting attitude!!
Helpful (0)
|Replies (0)KS
Kerry S
1 reviews | Active since Jan 2020
11 Nov 2025, 10:56
Disgustingly rude cold callers
This company better watch how their sales people talk to potential customers. Cold calling and then snapping at our front desk because you aren't getting your way. Learn some manners and sort out your disgusting attitude!!
0
Replies (0)KB
MI
Marketing I
1 reviews | Active since Jan 2020
4 Jun 2025, 10:28
A brilliant company ...
A brilliant company that offers great solutions for businesses!!
Helpful (0)
|Replies (0)MI
Marketing I
1 reviews | Active since Jan 2020
4 Jun 2025, 10:28
A brilliant company ...
A brilliant company that offers great solutions for businesses!!
0
Replies (0)AS
Andre S
1 reviews | Active since Jan 2020
30 Apr 2025, 12:44
All sunshine and roses till you want to cancel
Cancelling my services after being a loyal customer for multiple years (5+). I logged tickets multiple times to report that my soft phone was no longer receiving calls. Gave them months to fix it and now that I want to move to another provider, they put my cancelation request on a 90 day notice period, meaning I have to lose another 3 months of calls to my business. Shocking way to treat a customer and this is ********* seeing as the reason I am cancelling is because of their failing service.
Helpful (0)
|Replies (0)AS
Andre S
1 reviews | Active since Jan 2020
30 Apr 2025, 12:44
All sunshine and roses till you want to cancel
Cancelling my services after being a loyal customer for multiple years (5+). I logged tickets multiple times to report that my soft phone was no longer receiving calls. Gave them months to fix it and now that I want to move to another provider, they put my cancelation request on a 90 day notice period, meaning I have to lose another 3 months of calls to my business. Shocking way to treat a customer and this is ********* seeing as the reason I am cancelling is because of their failing service.
0
Replies (0)TR
Tamsyn R
1 reviews | Active since Jan 2020
5 Aug 2024, 08:13
Unexplained account charges
Our company has been charged for the last 6 months for an amount which we have no idea what it is for. We have been emailing for months asking for an explanation or some kind of feedback as to what we are being charged for an not a single person has gotten back to us with any kind of correspondence. The service is absolutely non-existent.
Helpful (0)
|Replies (0)TR
Tamsyn R
1 reviews | Active since Jan 2020
5 Aug 2024, 08:13
Unexplained account charges
Our company has been charged for the last 6 months for an amount which we have no idea what it is for. We have been emailing for months asking for an explanation or some kind of feedback as to what we are being charged for an not a single person has gotten back to us with any kind of correspondence. The service is absolutely non-existent.
0
Replies (0)S
Siya
1 reviews | Active since Jan 2020
3 Jul 2024, 11:17
Technical Engineer
Jerome is one of the top support engineers at Iconnect. He is highly professional, extremely knowledgeable, and exceptionally friendly. Jerome's passion for his work is evident, and he is always willing to assist while maintaining professionalism.
Helpful (0)
|Replies (0)S
Siya
1 reviews | Active since Jan 2020
3 Jul 2024, 11:17
Technical Engineer
Jerome is one of the top support engineers at Iconnect. He is highly professional, extremely knowledgeable, and exceptionally friendly. Jerome's passion for his work is evident, and he is always willing to assist while maintaining professionalism.
0
Replies (0)S
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