ICS CREDIT debited my account

About a few years ago, ICS credit has been debiting my account without my consent when I brought this to their attention they refunded me. This year, I am experiencing the same issue with ICS, I did not approve any mandate for an. Debit order, for now service received!! You are *****ster and ****s, what is more worrying is that this is the second time and I am starting to question Capitec bank, is it that easy for someone to just debit your account without consent? I have sent numerous emails, I've called, their sales agents call me to sign me up for a product when I told them what is happening she just dropped the call in my ear. Do not trust this *****ulent company, let's report them and have everyone aware about their dealings!! They are robbing people