I
iDealDirect.co.za
Claimed Business
I
iDealDirect.co.za
Claimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#10
in Business & Legal Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Thulisile M
1 reviews | Active since Jan 2020
21 Sept 2022, 17:47
Bad customer service
My car was stolen about 5 months ago and I have been with idialdirect for more than 10 years. Now they don't want to pay as per our agreement in case of car theft. The respond I'm getting my claim is still being reviewed it has been more than 5 months. I'm struggling I don't have transport to go to work
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Thulisile M
1 reviews | Active since Jan 2020
21 Sept 2022, 17:47
Bad customer service
My car was stolen about 5 months ago and I have been with idialdirect for more than 10 years. Now they don't want to pay as per our agreement in case of car theft. The respond I'm getting my claim is still being reviewed it has been more than 5 months. I'm struggling I don't have transport to go to work
0
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Anonymous
1 reviews | Active since Jan 2020
10 Oct 2021, 11:24
I would like if somebody help me to cancel this so called whatever they call it with this company...please
Long time back I received a call from this company asking me to take their discount offer which cost R179 I was refusing to take the offer but they truly insisted and even tell me that they won't take my money if I'm not buying anything but after that they started collecting my money every month and then that's when I decided to end the relation with them I firstly stopped the debit order as I wasn't able to get through them knowing that they will call me after finding out that the debit order has been stopped then cancel the contract with them and the reason why I didn't know exactly who this peoples are as they told me that they're from foschine knowing that I have an account there unfortunately they were lying to me cause I've went to the store and ask about this only to find out that no one knows anything about this,what I realy don't understand right now they have started taking my money again without my consent I don't know how and I can't even get to them please somebody help me because this peoples I don't think their worth it
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
10 Oct 2021, 11:24
I would like if somebody help me to cancel this so called whatever they call it with this company...please
Long time back I received a call from this company asking me to take their discount offer which cost R179 I was refusing to take the offer but they truly insisted and even tell me that they won't take my money if I'm not buying anything but after that they started collecting my money every month and then that's when I decided to end the relation with them I firstly stopped the debit order as I wasn't able to get through them knowing that they will call me after finding out that the debit order has been stopped then cancel the contract with them and the reason why I didn't know exactly who this peoples are as they told me that they're from foschine knowing that I have an account there unfortunately they were lying to me cause I've went to the store and ask about this only to find out that no one knows anything about this,what I realy don't understand right now they have started taking my money again without my consent I don't know how and I can't even get to them please somebody help me because this peoples I don't think their worth it
0
Replies (0)LM
Lesego M
1 reviews | Active since Jan 2020
22 May 2020, 05:41
Unauthorized debits going on the randon dates not as per agreement.
You dont even deserve a star. You need to up your game.1 debit date changed , I have use for that money .now I dont have money left because of your greed. you dont even offer relief of some sort. 2. you dnt have a call back option. 3. you dont respond
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Lesego M
1 reviews | Active since Jan 2020
22 May 2020, 05:41
Unauthorized debits going on the randon dates not as per agreement.
You dont even deserve a star. You need to up your game.1 debit date changed , I have use for that money .now I dont have money left because of your greed. you dont even offer relief of some sort. 2. you dnt have a call back option. 3. you dont respond
0
Replies (0)IS
Iyaad S
1 reviews | Active since Jan 2020
4 Feb 2020, 18:52
IDealDirect UNDER NEW MANAGEMENT || FREE VOUCHER || READ MORE NOW
IDealDirect UNDER NEW MANAGEMENT ! On Behalf of the management team here at IDealDirect, we would like to send you a FREE ONCE OFF VOUCHER as a token of appreciation towards our website we like to call our new HOME. Over the past few years we have noticed that customer / product service has been declining dramatically and so we have taken it upon us to strive and maintain that forgotten brand we all once loved <3 All those that had pass Dealings with us are welcome to contact customer support for your FREE VOUCHER 060 685 7859 info@idealdirect.co.za
Helpful (0)
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Iyaad S
1 reviews | Active since Jan 2020
4 Feb 2020, 18:52
IDealDirect UNDER NEW MANAGEMENT || FREE VOUCHER || READ MORE NOW
IDealDirect UNDER NEW MANAGEMENT ! On Behalf of the management team here at IDealDirect, we would like to send you a FREE ONCE OFF VOUCHER as a token of appreciation towards our website we like to call our new HOME. Over the past few years we have noticed that customer / product service has been declining dramatically and so we have taken it upon us to strive and maintain that forgotten brand we all once loved <3 All those that had pass Dealings with us are welcome to contact customer support for your FREE VOUCHER 060 685 7859 info@idealdirect.co.za
0
Replies (0)CP
Carine P
1 reviews | Active since Jan 2020
29 Jan 2020, 06:50
Don't buy from idealdirect.co.za - not delivering, not refunding. STAY AWAY.
I have bought 4 items in Nov 2019 and only 1 item was delivered. It has been a nightmare dealing with idealdirect.co.za - support emails are not answered, messenger on there website & facebook points you to the support email and the phone number listed doesn't work. Finally got a response from a guy, Phindile in early Des. He promised a refund but the excuses just piled up. Can't return it to the credit card used in the transaction, provide another account, waiting on a director approval... I have basically given up hope and realised that I'll never see the refund. Don't make the same mistake. Rather use an online platform which has a good reputation and a working number.
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Carine P
1 reviews | Active since Jan 2020
29 Jan 2020, 06:50
Don't buy from idealdirect.co.za - not delivering, not refunding. STAY AWAY.
I have bought 4 items in Nov 2019 and only 1 item was delivered. It has been a nightmare dealing with idealdirect.co.za - support emails are not answered, messenger on there website & facebook points you to the support email and the phone number listed doesn't work. Finally got a response from a guy, Phindile in early Des. He promised a refund but the excuses just piled up. Can't return it to the credit card used in the transaction, provide another account, waiting on a director approval... I have basically given up hope and realised that I'll never see the refund. Don't make the same mistake. Rather use an online platform which has a good reputation and a working number.
0
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Anonymous
1 reviews | Active since Jan 2020
21 Jan 2020, 15:31
Idealdirect
If I could add no stars, I would. In December I purchased an iron from their website. They then went on to send me a cheaper iron. I have been in the process of getting a refund for weeks now, to no avail. Their business practices is shocking. And they actually go about many different names. There is 1) idealdirect 2) catch of the day 3) magic in the box. Basically, it is a Chinese import shop, selling online.
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Anonymous
1 reviews | Active since Jan 2020
21 Jan 2020, 15:31
Idealdirect
If I could add no stars, I would. In December I purchased an iron from their website. They then went on to send me a cheaper iron. I have been in the process of getting a refund for weeks now, to no avail. Their business practices is shocking. And they actually go about many different names. There is 1) idealdirect 2) catch of the day 3) magic in the box. Basically, it is a Chinese import shop, selling online.
0
Replies (0)KB