Emeris Johannesburg Ruimsig
Verified Business
Emeris Johannesburg Ruimsig
Verified Business
4 Reviews (last 12 months)
Responds in 4 hours 43 min
Performance(last 12 months):
0Trustindex Rating
#13Ranked In Education & Training
4h 43mReply Time
-100 NPSUnlikely
Replied to 33% of negative reviews
Reply time on negative reviews: 4 hours 43 min
TrustIndex
0
Ranking
#13
in Education & Training
Avg Reply
4h 43m
NPS Score
-100
Recommended: Unlikely
Replied to 33% of negative reviews
Reply time on negative reviews: 4 hours 43 min
Review Distribution
1.5|4 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(33.3%)
2(0%)
1(66.7%)
5(0%)
4(0%)
3(33.3%)
2(0%)
1(66.7%)
Frequently Asked Questions About Emeris Johannesburg Ruimsig
Emeris Johannesburg Ruimsig has a TrustIndex of 0 out of 10 on Hellopeter, based on 4 reviews in the last 12 months. They reply to 33% of negative reviews, typically within 4 hours 43 min. Hellopeter has tracked Emeris Johannesburg Ruimsig across 12 total reviews. How is the TrustIndex calculated? →
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceRF
Rosaly F
1 reviews | Active since Jan 2020
8 Feb 2026, 10:34
Lack of communication at Emeris
I did not enjoy the lack of communication. I was told the date of Orientation Week late and was given a wrong date. I did not like the fact they also told me to get a study visa late.
Helpful (0)
|Replies (0)NM
Nkhensani M
1 reviews | Active since Jan 2020
30 Jan 2026, 06:22
CANCELLATION FEE
Friendly warning to parents: Please be cautious with Emeris. Once you register, you are locked in, and if you later change your mind, there is a hefty cancellation penalty. A safer option is to apply first without registering until you are 100% sure. Registration commits you financially. Just a heads-up so no one gets caught off guard — read the fine print carefully and don’t rush the registration process. If you cancel and your registration Contract covers: The Amount below must be paid and will not be refunded Two Semesters One Semester only Short learning Programme Cancellation date 10% of Full Settlement Amount irrespective of the payment option you have made, plus the full cost of any Academic Material already supp**** or ordered specifically for you. Before the stipulated start date of the Programme Before the stipulated start date of the Programme Before the stipulated start date of the Programme 100% of the first Semester Contract value, plus the full cost of any Academic Material already supp**** or ordered specifically for you. Before the stipulated end of your first Semester in your academic calendar Not applicable Not applicable 100% of the Contract Amount, plus the full cost of any Academic Material already supp**** or ordered specifically for you. Any time after the end of the first Semester Any time after the stipulated start date of the Programme Any time after the stipulated start date of the Programme
Helpful (0)
|Replies (0)NM
Nkhensani M
1 reviews | Active since Jan 2020
30 Jan 2026, 06:22
CANCELLATION FEE
Friendly warning to parents: Please be cautious with Emeris. Once you register, you are locked in, and if you later change your mind, there is a hefty cancellation penalty. A safer option is to apply first without registering until you are 100% sure. Registration commits you financially. Just a heads-up so no one gets caught off guard — read the fine print carefully and don’t rush the registration process. If you cancel and your registration Contract covers: The Amount below must be paid and will not be refunded Two Semesters One Semester only Short learning Programme Cancellation date 10% of Full Settlement Amount irrespective of the payment option you have made, plus the full cost of any Academic Material already supp**** or ordered specifically for you. Before the stipulated start date of the Programme Before the stipulated start date of the Programme Before the stipulated start date of the Programme 100% of the first Semester Contract value, plus the full cost of any Academic Material already supp**** or ordered specifically for you. Before the stipulated end of your first Semester in your academic calendar Not applicable Not applicable 100% of the Contract Amount, plus the full cost of any Academic Material already supp**** or ordered specifically for you. Any time after the end of the first Semester Any time after the stipulated start date of the Programme Any time after the stipulated start date of the Programme
0
Replies (0)CM
Charmaine M
1 reviews | Active since Jan 2020
15 Jul 2025, 16:46
Flagging and unfair disciplinary committee/hearings.Bulling of students
Students are flagged and despite providing proof that no AI was used,they are still told to appear before disciplinary committee and where they will be bul**** into signing and admitting that they cheated in their assignment or exam.They are pushed to sign without being shown where the concern for cheating stems from.They are coerced to sign and get zero or if they don't sign it will be escalated with further investigation.With these responses students fear that their names might be red flagged where they won't be allowed entry to other universities.As a result the poor students just sign that they cheated and get zero.It is not right telling someone that they cheated without showing them proof so that they may defend themselves or provide proof that indeed they didn't cheat.Parents should support their kids when going to these so called disciplinary committee/hearings we should normalise going with our kids or appointing an attorney to go with them since it will affect their future.The integrity committee as they call themselves is just a bunch of adults bullying students.
Helpful (0)
|Replies (0)CM
Charmaine M
1 reviews | Active since Jan 2020
15 Jul 2025, 16:46
Flagging and unfair disciplinary committee/hearings.Bulling of students
Students are flagged and despite providing proof that no AI was used,they are still told to appear before disciplinary committee and where they will be bul**** into signing and admitting that they cheated in their assignment or exam.They are pushed to sign without being shown where the concern for cheating stems from.They are coerced to sign and get zero or if they don't sign it will be escalated with further investigation.With these responses students fear that their names might be red flagged where they won't be allowed entry to other universities.As a result the poor students just sign that they cheated and get zero.It is not right telling someone that they cheated without showing them proof so that they may defend themselves or provide proof that indeed they didn't cheat.Parents should support their kids when going to these so called disciplinary committee/hearings we should normalise going with our kids or appointing an attorney to go with them since it will affect their future.The integrity committee as they call themselves is just a bunch of adults bullying students.
0
Replies (0)TL
Tracy L
1 reviews | Active since Jan 2020
16 May 2025, 18:02
Private institution that does not encourage questions on legitimate work but would rather bully a student.
Poor teaching skills, and the act of bulling encouraged by two faculty members. Will expect a response from IIE head office.
Helpful (0)
|Replies (0)TL
Tracy L
1 reviews | Active since Jan 2020
16 May 2025, 18:02
Private institution that does not encourage questions on legitimate work but would rather bully a student.
Poor teaching skills, and the act of bulling encouraged by two faculty members. Will expect a response from IIE head office.
0
Replies (0)CS
Charmaine S
1 reviews | Active since Jan 2020
13 Feb 2025, 13:55
High fees and overall poor service
Disappointing levels of service all round. Late release of marks for graduates well into February. Graduation date still unknown. Communication and follow through poor. Overall unprofessional and ineffective as a "top university" not at the level advertised.
Helpful (0)
|Replies (0)CS
Charmaine S
1 reviews | Active since Jan 2020
13 Feb 2025, 13:55
High fees and overall poor service
Disappointing levels of service all round. Late release of marks for graduates well into February. Graduation date still unknown. Communication and follow through poor. Overall unprofessional and ineffective as a "top university" not at the level advertised.
0
Replies (0)NS
Nokutenda S
1 reviews | Active since Jan 2020
11 Jul 2024, 13:24
Bad Service from IIEMSA
The way that IIE MSA has been operating recently is not good. They have been making up new policies without informing students and this has been affecting us as students. This year I failed an exam and initially thought that I qualified for a supplementary exam. To my surprise I found out that the supplementary exam qualification requirements have been changed and they never notified the students. This is so annoying from the school especially considering that we are paying 112K every year for the service that we are getting. I tried applying for a remark and they declined the application because they changed another policy that you should apply for a remark within 5 days of the results being released. When I app**** for a remark in January it was that you should apply in 20 working days. This is another policy that they changed without informing students. The school must really communicate with students. Its so annoying finding out that policies have been changing without you knowing.
Helpful (0)
|Replies (0)NS
Nokutenda S
1 reviews | Active since Jan 2020
11 Jul 2024, 13:24
Bad Service from IIEMSA
The way that IIE MSA has been operating recently is not good. They have been making up new policies without informing students and this has been affecting us as students. This year I failed an exam and initially thought that I qualified for a supplementary exam. To my surprise I found out that the supplementary exam qualification requirements have been changed and they never notified the students. This is so annoying from the school especially considering that we are paying 112K every year for the service that we are getting. I tried applying for a remark and they declined the application because they changed another policy that you should apply for a remark within 5 days of the results being released. When I app**** for a remark in January it was that you should apply in 20 working days. This is another policy that they changed without informing students. The school must really communicate with students. Its so annoying finding out that policies have been changing without you knowing.
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
8 Apr 2024, 13:42
Appalling service from Accounts/Finance Team
This institution only cares for money and has no sense of ensuring positive customer experience. They fail to extend a mere apology for inconveniences such as struggling to get hold of them and the subsequent delays in response to e-mails, then they top it off by completely disregarding your actual request and answering a question you didn't ask (telling you the obvious and ignoring your actual questions). They lack empathy and seemingly hire people with no sense of professionalism, perhaps it's students who intern for the school as well? They are very unprofessional. However, I must say the general queries line has some sensible beings, perhaps because they only transfer calls...but they deserve a compliment, though their actions may seem basic, their finance/accounts team makes them seem like super stars to us the clients. C Chauke and Lucia, get some training on customer service and business writing, with focus on written communication to customers.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
8 Apr 2024, 13:42
Appalling service from Accounts/Finance Team
This institution only cares for money and has no sense of ensuring positive customer experience. They fail to extend a mere apology for inconveniences such as struggling to get hold of them and the subsequent delays in response to e-mails, then they top it off by completely disregarding your actual request and answering a question you didn't ask (telling you the obvious and ignoring your actual questions). They lack empathy and seemingly hire people with no sense of professionalism, perhaps it's students who intern for the school as well? They are very unprofessional. However, I must say the general queries line has some sensible beings, perhaps because they only transfer calls...but they deserve a compliment, though their actions may seem basic, their finance/accounts team makes them seem like super stars to us the clients. C Chauke and Lucia, get some training on customer service and business writing, with focus on written communication to customers.
0
Replies (0)