Impact play games with us

Good morning please help us we are previous students at impact college from January 2018 till may 2018 we where study fire fighter course, but fortunately we been struggling to get our statement so that we can register at SAESI, when we go there they say some of us we are owing and that's not true we all have our proof of payment . our problem is we can't get job without register with saesi and also it takes 3 months to issue a card that proof that you are qualified as Fire fighter.