IN
Imperial Nissan
Unclaimed Business
IN
Imperial Nissan
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNM
Njabulo M
1 reviews | Active since Jan 2020
14 Feb 2024, 07:43
Poor customer service and abuse of customers at Prestige Motors Group Mobeni Durban
Good day, I bought a Renault Duster 1.5 dci Zen from Prestige Motor Group in Mobeni under Renault. My sales person was Linda Bhengu. I bought a car in August 2023 and in 18 December 2023 same year the car started making unusual sound I took it back to Renault (Prestige motors at Mobeni Durban KZN). The car was then handed over to Jerome Naidoo the service manager. I'm confused because I still pay the full installment every month and they told me that I need to pay R15000. My car has been in the garage since December 2023 and I'm struggling to go to work and my work is at stake now because my job requires me to have a car.. I have contacted Renault SA and no-one is willing to assist me in this regard. I'm taking this matter further. Please assist in this regard.
Helpful (0)
|Replies (0)NM
Njabulo M
1 reviews | Active since Jan 2020
14 Feb 2024, 07:43
Poor customer service and abuse of customers at Prestige Motors Group Mobeni Durban
Good day, I bought a Renault Duster 1.5 dci Zen from Prestige Motor Group in Mobeni under Renault. My sales person was Linda Bhengu. I bought a car in August 2023 and in 18 December 2023 same year the car started making unusual sound I took it back to Renault (Prestige motors at Mobeni Durban KZN). The car was then handed over to Jerome Naidoo the service manager. I'm confused because I still pay the full installment every month and they told me that I need to pay R15000. My car has been in the garage since December 2023 and I'm struggling to go to work and my work is at stake now because my job requires me to have a car.. I have contacted Renault SA and no-one is willing to assist me in this regard. I'm taking this matter further. Please assist in this regard.
0
Replies (0)TL
Tinte L
1 reviews | Active since Jan 2020
1 Feb 2024, 08:54
*********** dealer
I visited nissan this 24 January 2004, after I lost the mobalizer for my nissan Sentra, I went to nissan Queenstown carthcart road , since I can't start the engine because of lost mobalizer, I was told they can't help, it's an old car but the mobilizer is their factory product as well as the car and if I was in Joburg I know i was gone be assisted. Services mhhh poor.
Helpful (0)
|Replies (0)TL
Tinte L
1 reviews | Active since Jan 2020
1 Feb 2024, 08:54
*********** dealer
I visited nissan this 24 January 2004, after I lost the mobalizer for my nissan Sentra, I went to nissan Queenstown carthcart road , since I can't start the engine because of lost mobalizer, I was told they can't help, it's an old car but the mobilizer is their factory product as well as the car and if I was in Joburg I know i was gone be assisted. Services mhhh poor.
0
Replies (0)EM
Elliot M
1 reviews | Active since Jan 2020
30 Jun 2023, 23:39
Nissan garage
I have two cars which I bought from Nissan company: Nissan NP 200 and Nissan Extry 2018 .I bought the cars cash and i was still working at Sasol and now I am a pensioner. Yesterday i took my Nissan Extry for backpack and cooling fan balt repair.Now i am on pension from 10.2017 and the company is still charging me the same amount. All my pension today. Please help.
Helpful (0)
|Replies (0)EM
Elliot M
1 reviews | Active since Jan 2020
30 Jun 2023, 23:39
Nissan garage
I have two cars which I bought from Nissan company: Nissan NP 200 and Nissan Extry 2018 .I bought the cars cash and i was still working at Sasol and now I am a pensioner. Yesterday i took my Nissan Extry for backpack and cooling fan balt repair.Now i am on pension from 10.2017 and the company is still charging me the same amount. All my pension today. Please help.
0
Replies (0)jK
johan K
1 reviews | Active since Jan 2020
25 Aug 2022, 20:29
Speak up or loose, Imperial Nissan.
Dear Nissan, this review has to do with obtaining answers regarding the responsible party for the delay of a vehicle service. To my knowledge the "Service Plan Policy" provider had an issue regarding the paid service plan, claiming that the number of provided services have been completed. And despite Nissan's efforts to correct the policy underwriter, the service was delayed for more than half a day. Since this vehicle and its owner is in my service, it caused a loss in income to this person and my company. At this stage, I am not judging Nissan, except for selling a policy by an incompetent provider. I will review my stance in that regard upon receiving an explanation by both the policy provider and Nissan. Please contact me to obtain more info, and allow me to set the record straight. Someone slipped up somewhere, something I can understand. What I do not accept, is the time it took to resolve the problem and the lack to accept responsibility.
Helpful (0)
|Replies (0)jK
johan K
1 reviews | Active since Jan 2020
25 Aug 2022, 20:29
Speak up or loose, Imperial Nissan.
Dear Nissan, this review has to do with obtaining answers regarding the responsible party for the delay of a vehicle service. To my knowledge the "Service Plan Policy" provider had an issue regarding the paid service plan, claiming that the number of provided services have been completed. And despite Nissan's efforts to correct the policy underwriter, the service was delayed for more than half a day. Since this vehicle and its owner is in my service, it caused a loss in income to this person and my company. At this stage, I am not judging Nissan, except for selling a policy by an incompetent provider. I will review my stance in that regard upon receiving an explanation by both the policy provider and Nissan. Please contact me to obtain more info, and allow me to set the record straight. Someone slipped up somewhere, something I can understand. What I do not accept, is the time it took to resolve the problem and the lack to accept responsibility.
0
Replies (0)xN
xoliswa N
1 reviews | Active since Jan 2020
9 Sept 2021, 09:29
Roodepoort Renault
I bought a renault clio 2017, 2018 i complained about it, they refused to exchange the car for me, now the windows are not working . this car is just not ok and they refuse to exchange it for me
Helpful (0)
|Replies (0)SC
SG C
1 reviews | Active since Jan 2020
24 Oct 2020, 17:57
Imperial Nissan
Definitely worth the visit. Was shopping around for a new car. Visited this branch to browse the new cars in the showroom and to get some literature. Had a very good experience from the time I walked into the branch. The staff and sales team are friendly, helpful and very knowledgeable about all their products. I was informed about various options and prices. I was even told and given an about the servicing costs for different models and the extended warranty options for the vehicles. Worth the visit.
Helpful (0)
|Replies (0)SC
SG C
1 reviews | Active since Jan 2020
24 Oct 2020, 17:57
Imperial Nissan
Definitely worth the visit. Was shopping around for a new car. Visited this branch to browse the new cars in the showroom and to get some literature. Had a very good experience from the time I walked into the branch. The staff and sales team are friendly, helpful and very knowledgeable about all their products. I was informed about various options and prices. I was even told and given an about the servicing costs for different models and the extended warranty options for the vehicles. Worth the visit.
0
Replies (0)SC
SG C
1 reviews | Active since Jan 2020
17 Oct 2020, 11:55
Imperial Nissan
Very good new and used car dealership. Nice central location which is easily accessible. There are a wide range of vehicles in stock. The staff are professional and very helpful. I was offered assistance as soon as I arrived. There is also secure parking on the premises. Worth visiting if interested in purchasing a new or used car.
Helpful (0)
|Replies (0)SC
SG C
1 reviews | Active since Jan 2020
17 Oct 2020, 11:55
Imperial Nissan
Very good new and used car dealership. Nice central location which is easily accessible. There are a wide range of vehicles in stock. The staff are professional and very helpful. I was offered assistance as soon as I arrived. There is also secure parking on the premises. Worth visiting if interested in purchasing a new or used car.
0
Replies (0)JS
Jan S
1 reviews | Active since Jan 2020
19 May 2020, 08:38
Poor Service by Nissan Gateway
Service not done properly. Two and a half thousand km's later the oil cap came of and I lost all the enjin oil resulting in major enjin damage. Vehicle still under warenty but after 2 weeks nothing has been done anout it.
Helpful (0)
|Replies (0)JS
Jan S
1 reviews | Active since Jan 2020
19 May 2020, 08:38
Poor Service by Nissan Gateway
Service not done properly. Two and a half thousand km's later the oil cap came of and I lost all the enjin oil resulting in major enjin damage. Vehicle still under warenty but after 2 weeks nothing has been done anout it.
0
Replies (0)