II
Import It All
Unclaimed Business
II
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceDM
D_ Michaels
1 reviews | Active since Jan 2020
18 Nov 2024, 07:36
Issue resolved.
I previously wrote a review about not having a great experience . Everything was resolved and the company apologized for the breach in communication.
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D_ Michaels
1 reviews | Active since Jan 2020
18 Nov 2024, 07:36
Issue resolved.
I previously wrote a review about not having a great experience . Everything was resolved and the company apologized for the breach in communication.
0
Replies (0)DM
D_ Michaels
1 reviews | Active since Jan 2020
14 Nov 2024, 10:29
Poor communication.
I cancelled my order as I no longer needed the product. I Was initially told a R50 penalty as it had already been shipped, then I was told it would be a 35% penalty , only because I followed up if the order was cancelled since I did not see any refund. I've had to ask several times to have the order cancelled. The communication has also been tardy. Not impressed.
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D_ Michaels
1 reviews | Active since Jan 2020
14 Nov 2024, 10:29
Poor communication.
I cancelled my order as I no longer needed the product. I Was initially told a R50 penalty as it had already been shipped, then I was told it would be a 35% penalty , only because I followed up if the order was cancelled since I did not see any refund. I've had to ask several times to have the order cancelled. The communication has also been tardy. Not impressed.
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Don M
1 reviews | Active since Jan 2020
3 Jun 2024, 16:00
******, disappointing
-10 rating. DON'T BUY FROM THIS COMPANY. I bought a bike and paid for it. 3 days later they sent me a message saying the order was cancelled because the supplier couldn't supply it and they would refund me in 15 working days. Why do they advertise something that their supplier can't supply? Why don't they refund immediately? This was a very Disappointing Process.; These guys are ******, don't take a chance on them.
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Don M
1 reviews | Active since Jan 2020
3 Jun 2024, 16:00
******, disappointing
-10 rating. DON'T BUY FROM THIS COMPANY. I bought a bike and paid for it. 3 days later they sent me a message saying the order was cancelled because the supplier couldn't supply it and they would refund me in 15 working days. Why do they advertise something that their supplier can't supply? Why don't they refund immediately? This was a very Disappointing Process.; These guys are ******, don't take a chance on them.
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Replies (0)WJ
Willem J
1 reviews | Active since Jan 2020
27 Nov 2023, 08:37
They Cancel the order and I have to wait 10 working days for my refund.
Do Not deal with these people, I have ordered an item, and a few hours later they canceled the order, reason is the supplier is out of stock, but they still advertise it is in stock, same item listed under 3 prices, I believe the most expensive will be in stock, now I have to wait 10 workings days and hope they give me back my money,
Helpful (0)
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Willem J
1 reviews | Active since Jan 2020
27 Nov 2023, 08:37
They Cancel the order and I have to wait 10 working days for my refund.
Do Not deal with these people, I have ordered an item, and a few hours later they canceled the order, reason is the supplier is out of stock, but they still advertise it is in stock, same item listed under 3 prices, I believe the most expensive will be in stock, now I have to wait 10 workings days and hope they give me back my money,
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Replies (0)GB
Gadeeja B
1 reviews | Active since Jan 2020
12 Sept 2023, 10:10
How Import It All ****** me
I have never dealt with such *********** and all around disrespectful people before. I ordered a saline solution in October of 2021 that costed me well over R600 for shipment and the product alone. In February of 2022, I sent an email to the customer service team as I haven't received a response or the item. I was advised I would be getting a refund as the product is no longer in stock. I waited until October 2023 and sent another email and then one in February 2023 again. No response and no reply or refund. Do not waste your money and time on this company. It is not worth it and I'm yet to receive a resolution from those *******!
Helpful (0)
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Gadeeja B
1 reviews | Active since Jan 2020
12 Sept 2023, 10:10
How Import It All ****** me
I have never dealt with such *********** and all around disrespectful people before. I ordered a saline solution in October of 2021 that costed me well over R600 for shipment and the product alone. In February of 2022, I sent an email to the customer service team as I haven't received a response or the item. I was advised I would be getting a refund as the product is no longer in stock. I waited until October 2023 and sent another email and then one in February 2023 again. No response and no reply or refund. Do not waste your money and time on this company. It is not worth it and I'm yet to receive a resolution from those *******!
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Replies (0)CF
Charles F
1 reviews | Active since Jan 2020
13 Jul 2023, 06:14
Wrong product delivered and no response
The wrong product is delivered, I sent them an email but still awaiting reply. They are totally useless, so do not order from them. DO NOT SUPPORT THIS BUSINESS, you will regret it.
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Joshua F
1 reviews | Active since Jan 2020
27 Jun 2023, 12:28
Import it all has the worst services.
This is one of the worst places to purchase any items from. I made a purchase from their site and the purchase got cancelled. Still waiting on my refund and it's been over a month. I do not recommend this site at all.
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Joshua F
1 reviews | Active since Jan 2020
27 Jun 2023, 12:28
Import it all has the worst services.
This is one of the worst places to purchase any items from. I made a purchase from their site and the purchase got cancelled. Still waiting on my refund and it's been over a month. I do not recommend this site at all.
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Doreen M
1 reviews | Active since Jan 2020
7 Jun 2022, 09:55
Great recovery from an initial problem delivery
Very satisfied with Importitall service when I ordered a "nowhere to be found in South Africa" gift for my granddaughter. It was a Mattel Spirit Abigail and Boomerang Doll and horse, which she wanted to complete her set. Despite an initial hiccup when the delivery truck was involved in an accident and some goods were damaged, Importitall re-ordered and delivered at no extra cost.
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Doreen M
1 reviews | Active since Jan 2020
7 Jun 2022, 09:55
Great recovery from an initial problem delivery
Very satisfied with Importitall service when I ordered a "nowhere to be found in South Africa" gift for my granddaughter. It was a Mattel Spirit Abigail and Boomerang Doll and horse, which she wanted to complete her set. Despite an initial hiccup when the delivery truck was involved in an accident and some goods were damaged, Importitall re-ordered and delivered at no extra cost.
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