Very poor service for Incanda

Item: Incanda Furniture
Rating: 1
Author: Anonymous

Very poor service from Incanda.

I have asked Dayyanah and Yonela 4 times by email that the couriers should NOT phone me, because I am not in SA. Additionally, I have shared the person they should contact multiple times.

They don't communicate and never do what they say.

Helpful (0)

Replies (53)

Incanda Furniture's replyOfficial

27 Oct 2025, 08:18

Dear Henk,

Thank you for bringing this to our attention.
We sincerely apologise for the repeated inconvenience and lack of communication experienced.
We will escalate this internally to ensure the correct contact details are used by the courier going forward and that this is resolved without further frustration
We will be in touch with your additional contact person shortly..

Kind regards,
Customer Service Team

Best regards,

Incanda Furniture's reply27 Oct 2025, 08:18

Official

Best regards,