Infinity Battery
Claimed Business
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|6 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Infinity Battery
Infinity Battery has a TrustIndex of 0 out of 10 on Hellopeter, based on 6 reviews in the last 12 months. Hellopeter has tracked Infinity Battery across 34 total reviews. How is the TrustIndex calculated? →
Recent reviews (6)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSD
Stephan D
1 reviews | Active since Jan 2020
10 Mar 2026, 12:34
******* sales of s**** batteries as new
Judging by the other reviews and our own lived experience you can clearly see ALL their batteries last less than one year and they do not honor the one year warranty they give you when purchasing the battery. It is ******* and it seems like this is their core business selling s**** batteries as new and then refusing to exchange when it dies before a year goes by
Helpful (0)
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Stephan D
1 reviews | Active since Jan 2020
10 Mar 2026, 12:34
******* sales of s**** batteries as new
Judging by the other reviews and our own lived experience you can clearly see ALL their batteries last less than one year and they do not honor the one year warranty they give you when purchasing the battery. It is ******* and it seems like this is their core business selling s**** batteries as new and then refusing to exchange when it dies before a year goes by
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Replies (0)PR
Paul R
1 reviews | Active since Jan 2020
3 Mar 2026, 07:39
Never again Infinity Battery
Don't use these guys, they are a bunch of ******! They will use any and every excuse to not honor the warrenty. They will insist that only the original invoice is valid (a copy is not good enough), they will look for the smallest reason to void the warrenty (the slightest of scratch on the terninal), then they will try to give you a loan battery instead of replacement.
Helpful (0)
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Paul R
1 reviews | Active since Jan 2020
3 Mar 2026, 07:39
Never again Infinity Battery
Don't use these guys, they are a bunch of ******! They will use any and every excuse to not honor the warrenty. They will insist that only the original invoice is valid (a copy is not good enough), they will look for the smallest reason to void the warrenty (the slightest of scratch on the terninal), then they will try to give you a loan battery instead of replacement.
0
Replies (0)KS
Karien S
1 reviews | Active since Jan 2020
17 Nov 2025, 15:06
Extremely Disappointing Experience
We bought a battery from Infinity Battery in February 2024. When the battery started giving problems, we went back to the store expecting some kind of support. Instead, we were told they couldn’t help us without an invoice — even though we showed them proof of purchase AND the battery clearly has their branding on it. Apperently they do not keep record of what was purchased with them What makes it even worse is that the battery was tested and found to be faulty, yet we still received no assistance. It feels incredibly frustrating that the product failed just before the warranty period ended, and they still refused to help. Based on our experience, the customer service was unhelpful and dismissive. I would not recommend purchasing anything from this company. The lack of accountability and support is honestly the worst I’ve dealt with.
Helpful (0)
|Replies (0)KS
Karien S
1 reviews | Active since Jan 2020
17 Nov 2025, 15:06
Extremely Disappointing Experience
We bought a battery from Infinity Battery in February 2024. When the battery started giving problems, we went back to the store expecting some kind of support. Instead, we were told they couldn’t help us without an invoice — even though we showed them proof of purchase AND the battery clearly has their branding on it. Apperently they do not keep record of what was purchased with them What makes it even worse is that the battery was tested and found to be faulty, yet we still received no assistance. It feels incredibly frustrating that the product failed just before the warranty period ended, and they still refused to help. Based on our experience, the customer service was unhelpful and dismissive. I would not recommend purchasing anything from this company. The lack of accountability and support is honestly the worst I’ve dealt with.
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Replies (0)BM
Bongi M
1 reviews | Active since Jan 2020
13 Oct 2025, 18:07
****MED BY INFINITY BATTERY ISIPINGO RAIL
SINCE JULY 2025 I HAVE BEEN DEALING WITH THESE PEOPLE @InfinityBattery Isipingo, I PAID FOR WHAT I THOUGHT WAS A BRAND NEW CAR BATTERY WHICH GAVE ME ENDLESS PROBLEMS IN JUST A MONTH. THEY THEN OFFERED A “LOAN” BATTERY AND MY CAR KEPT GLITCHING AND TURNING OFF AND WOULD HAVE TO BE REBOOSTED EVERY TIME I STOPPED AND WHEN I CALLED AND EXPLAINED MY SITUATION TO THE OWNER BY THE NAME OF PRESTON, HE SAID I WILL HAVE TO BRING IN THE BATTERY, EVEN AFTER I TOLD HIM I WAS AN HOUR AWAY AND I AM WAITING FOR SOMEONE TO COME AND BOOST ME. HE JUST DIDNT CARE AND SAID THEY CAN ONLY ASSIST ME IF I BRING BACK THE BATTERY WHICH I DID TWICE AND TODAY WAS THE 3rd TIME AS I WAS MEANT TO COLLECT THE “ORIGINAL” BATTERY WHICH THEY SAID WAS TESTED AND THEY FOUND NOTHING WRONG WITH IT, BUT AS SOON AS I RESTARTED THE CAR, IT IMMEDIATELY TURNED OFF AND WHEN I RESTARTED IT AGAIN, IT SHOWED ERRORS AND WHEN THE ASSISTANT CALLED HIM TO EXPLAIN, HE GAVE ME THE WORST CUSTOMER EXPERIENCE EVER!!! THAT PRESTON WHATEVER HIS NAME IS, IS SOOO RUDE AND RUNS AWAY FROM CUSTOMERS AND MAKES THAT SMALL BOY AT RECEPTION TO DEAL WITH FRUSTRATED CUSTOMERS!! HE WILL TAKE YOUR MONEY AND NOT CARE AFTERWARDS AND BLAME YOU AS THE CUSTOMER ( and tell you that a car can drive from Dbn to Jhb without a battery so their battery was definitely NOT the issue) YOU WILL BE ON THE PHONE TRYING TO EXPLAIN YOURSELF AND HE WONT EVEN LISTEN TO YOU SINCE HE HAS ALREADY TAKEN YOUR MONEY. HE PUTS YOU ON SPEAKER AND THEN CARRIES ON TALKING TO OTHER PEOPLE AND MAKES SURE YOU HEAR THAT HE IS NOT LISTENING TO YOU! THEY SELL **** BATTERIES THAT HAVE PROBABLY BEEN ALTERED AND RESOLD AS NEW!! DO NOT EVEN BUY FROM THIS PLACE BECAUSE YOU WILL CRY ****** TEARS!! I REGRET NOT CHECKING REVIEWS! THIS PLACE IS THE PITS AND THEY DONT CARE ONCE YOU'VE PAID!!
Helpful (0)
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Bongi M
1 reviews | Active since Jan 2020
13 Oct 2025, 18:07
****MED BY INFINITY BATTERY ISIPINGO RAIL
SINCE JULY 2025 I HAVE BEEN DEALING WITH THESE PEOPLE @InfinityBattery Isipingo, I PAID FOR WHAT I THOUGHT WAS A BRAND NEW CAR BATTERY WHICH GAVE ME ENDLESS PROBLEMS IN JUST A MONTH. THEY THEN OFFERED A “LOAN” BATTERY AND MY CAR KEPT GLITCHING AND TURNING OFF AND WOULD HAVE TO BE REBOOSTED EVERY TIME I STOPPED AND WHEN I CALLED AND EXPLAINED MY SITUATION TO THE OWNER BY THE NAME OF PRESTON, HE SAID I WILL HAVE TO BRING IN THE BATTERY, EVEN AFTER I TOLD HIM I WAS AN HOUR AWAY AND I AM WAITING FOR SOMEONE TO COME AND BOOST ME. HE JUST DIDNT CARE AND SAID THEY CAN ONLY ASSIST ME IF I BRING BACK THE BATTERY WHICH I DID TWICE AND TODAY WAS THE 3rd TIME AS I WAS MEANT TO COLLECT THE “ORIGINAL” BATTERY WHICH THEY SAID WAS TESTED AND THEY FOUND NOTHING WRONG WITH IT, BUT AS SOON AS I RESTARTED THE CAR, IT IMMEDIATELY TURNED OFF AND WHEN I RESTARTED IT AGAIN, IT SHOWED ERRORS AND WHEN THE ASSISTANT CALLED HIM TO EXPLAIN, HE GAVE ME THE WORST CUSTOMER EXPERIENCE EVER!!! THAT PRESTON WHATEVER HIS NAME IS, IS SOOO RUDE AND RUNS AWAY FROM CUSTOMERS AND MAKES THAT SMALL BOY AT RECEPTION TO DEAL WITH FRUSTRATED CUSTOMERS!! HE WILL TAKE YOUR MONEY AND NOT CARE AFTERWARDS AND BLAME YOU AS THE CUSTOMER ( and tell you that a car can drive from Dbn to Jhb without a battery so their battery was definitely NOT the issue) YOU WILL BE ON THE PHONE TRYING TO EXPLAIN YOURSELF AND HE WONT EVEN LISTEN TO YOU SINCE HE HAS ALREADY TAKEN YOUR MONEY. HE PUTS YOU ON SPEAKER AND THEN CARRIES ON TALKING TO OTHER PEOPLE AND MAKES SURE YOU HEAR THAT HE IS NOT LISTENING TO YOU! THEY SELL **** BATTERIES THAT HAVE PROBABLY BEEN ALTERED AND RESOLD AS NEW!! DO NOT EVEN BUY FROM THIS PLACE BECAUSE YOU WILL CRY ****** TEARS!! I REGRET NOT CHECKING REVIEWS! THIS PLACE IS THE PITS AND THEY DONT CARE ONCE YOU'VE PAID!!
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Replies (0)SN
Sifiso N
1 reviews | Active since Jan 2020
25 Jul 2025, 14:14
NEW BATTERY CAN NOT WORK FOR 2 YEARS???🙄🤦🏾♂️
My wife bought new battery for R500 last year Jan, this year it's completely finished. They're refusing to even do discount... This company sells lousy, redone batteries. It's a ****! 😡🤬 DON'T BUY FROM THEM!
Helpful (0)
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Sifiso N
1 reviews | Active since Jan 2020
25 Jul 2025, 14:14
NEW BATTERY CAN NOT WORK FOR 2 YEARS???🙄🤦🏾♂️
My wife bought new battery for R500 last year Jan, this year it's completely finished. They're refusing to even do discount... This company sells lousy, redone batteries. It's a ****! 😡🤬 DON'T BUY FROM THEM!
0
Replies (0)AH
Ashley H
1 reviews | Active since Jan 2020
30 May 2025, 11:45
INFINITY ****
I bought a battery from the Victoria branch pietermaritzburg and a few months it's stop charging car was checked by a professional it's not the car and it's got a 2 year warranty they are a absolute bunch of idiots they do not want to refund me nor replace the battery saying it's not their fault this plz needs to b closed down ppl do not support this place they are the worst ppl to do any business with I repeat DO NOT GO TO THIS PLACE
Helpful (0)
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Ashley H
1 reviews | Active since Jan 2020
30 May 2025, 11:45
INFINITY ****
I bought a battery from the Victoria branch pietermaritzburg and a few months it's stop charging car was checked by a professional it's not the car and it's got a 2 year warranty they are a absolute bunch of idiots they do not want to refund me nor replace the battery saying it's not their fault this plz needs to b closed down ppl do not support this place they are the worst ppl to do any business with I repeat DO NOT GO TO THIS PLACE
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Replies (0)R
Ray
1 reviews | Active since Jan 2020
24 Apr 2025, 10:44
Don't buy Infinity battery
Would not advise anyone to buy Infinity battery, you will regret. I bought a 652 battery on 10.07.2024 with a 2 year warranty, but the battery failed in 8 months and i sent it back on the 21.04 2025 and they gave me a loaned battery and it failed on the very same day. My alternator is 100 % working. So now I'm stuck with 2 dead batteries under Warranty.
Helpful (0)
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Ray
1 reviews | Active since Jan 2020
24 Apr 2025, 10:44
Don't buy Infinity battery
Would not advise anyone to buy Infinity battery, you will regret. I bought a 652 battery on 10.07.2024 with a 2 year warranty, but the battery failed in 8 months and i sent it back on the 21.04 2025 and they gave me a loaned battery and it failed on the very same day. My alternator is 100 % working. So now I'm stuck with 2 dead batteries under Warranty.
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Replies (0)AH