Terrible experience

Buying a house is meant to be the happiest time for anyone especially if you are a first time buyer but this agency made it more stressful than it should be.

The Sanri (the estate agent) was only "helpful" during the show and signing the offer to purchase process however went silent and distanced herself towards finalizing the overall process which included access to the property after registration,the handing of keys and ensuring the house is in a same or improved state as per agreement on the offer to purchase. There was no help at all regarding the take over process , she never answers her phone and ignores messages that i sent. I was also deceived in terms of the details regarding the sale. I found the house in a dilapidated condition. Sanri clearly cares about profit alone and would definitely not recommend them to anyone at all!!