Institute of Accounting Science
3.9|40 reviews
Responds in 17 min
MS
Mpho S
1 reviews | Active since Member
03 Nov 2025, 16:05
No Support/Understanding by Admin for unforseen Circumstances
Lack of support for those who are working and studying at the same time. Should you fall sick on a test/exam date (,even if you provide proof). Just know that they will never give you an opportunity to write which is absolutely unfair. Rather consider Milpark
Melissa Knight has no mercy at all - No understanding that unforseen circumstances to happen! Life happens to all of us!
Helpful (0)
Replies (213)0
Replies (213)Institute of Accounting Science's replyOfficial
03 Nov 2025, 16:20Hi Mpho,
We certainly dont live by those standards, and will always go the extra mile to support students, and to take into account your personal circumstance. Caring for our students is central to everything we do. Please do contact me directly to resolve your issue at gary@ias.ac.za, and we will resolve your the issue. We most certainly take into account ill health or other circumstances of students.
Look forward to hearing from you, and getting your trajectory back on track towards achieving your goals.
Warm regards,
Gary Swartz
We certainly dont live by those standards, and will always go the extra mile to support students, and to take into account your personal circumstance. Caring for our students is central to everything we do. Please do contact me directly to resolve your issue at gary@ias.ac.za, and we will resolve your the issue. We most certainly take into account ill health or other circumstances of students.
Look forward to hearing from you, and getting your trajectory back on track towards achieving your goals.
Warm regards,
Gary Swartz
Best regards,
Institute of Accounting Science's reply03 Nov 2025, 16:20
Official
Hi Mpho,
We certainly dont live by those standards, and will always go the extra mile to support students, and to take into account your personal circumstance. Caring for our students is central to everything we do. Please do contact me directly to resolve your issue at gary@ias.ac.za, and we will resolve your the issue. We most certainly take into account ill health or other circumstances of students.
Look forward to hearing from you, and getting your trajectory back on track towards achieving your goals.
Warm regards,
Gary Swartz
We certainly dont live by those standards, and will always go the extra mile to support students, and to take into account your personal circumstance. Caring for our students is central to everything we do. Please do contact me directly to resolve your issue at gary@ias.ac.za, and we will resolve your the issue. We most certainly take into account ill health or other circumstances of students.
Look forward to hearing from you, and getting your trajectory back on track towards achieving your goals.
Warm regards,
Gary Swartz
Best regards,
MS
Mpho S's updateReviewer Update
03 Nov 2025, 19:09Hi Gary,
That is not the treatment received from Melissa which makes me realize that I made a huge mistake by choosing this institution. She clearly has no empathy towards students and no understanding to one's individual situation.
I have a few Colleagues who are studying with Milpark and were shocked when I told them about my negative experience with IAS!
Why do you not provide opportunities for students to write assessments if missed due to ill health and there is proof provided!
I will be in contact
That is not the treatment received from Melissa which makes me realize that I made a huge mistake by choosing this institution. She clearly has no empathy towards students and no understanding to one's individual situation.
I have a few Colleagues who are studying with Milpark and were shocked when I told them about my negative experience with IAS!
Why do you not provide opportunities for students to write assessments if missed due to ill health and there is proof provided!
I will be in contact
MS
Mpho S's update03 Nov 2025, 19:09
Reviewer Update
Hi Gary,
That is not the treatment received from Melissa which makes me realize that I made a huge mistake by choosing this institution. She clearly has no empathy towards students and no understanding to one's individual situation.
I have a few Colleagues who are studying with Milpark and were shocked when I told them about my negative experience with IAS!
Why do you not provide opportunities for students to write assessments if missed due to ill health and there is proof provided!
I will be in contact
That is not the treatment received from Melissa which makes me realize that I made a huge mistake by choosing this institution. She clearly has no empathy towards students and no understanding to one's individual situation.
I have a few Colleagues who are studying with Milpark and were shocked when I told them about my negative experience with IAS!
Why do you not provide opportunities for students to write assessments if missed due to ill health and there is proof provided!
I will be in contact
Institute of Accounting Science's replyOfficial
03 Nov 2025, 19:32Dear Mpho,
Thank you for sharing your feedback. We take all student concerns seriously and are committed to fair and compassionate support where students face genuine challenges such as illness.
We would like to investigate your experience further, could you please email us with your full name, student number, and any medical documentation you’ve submitted, so that we can review the matter directly and ensure the correct process was followed?
Please note that IAS has clear policies to accommodate students in cases of illness, provided appropriate documentation is received. We’ll gladly clarify these for you and work towards a resolution.
Thank you for giving us the opportunity to address this directly.
Thank you for sharing your feedback. We take all student concerns seriously and are committed to fair and compassionate support where students face genuine challenges such as illness.
We would like to investigate your experience further, could you please email us with your full name, student number, and any medical documentation you’ve submitted, so that we can review the matter directly and ensure the correct process was followed?
Please note that IAS has clear policies to accommodate students in cases of illness, provided appropriate documentation is received. We’ll gladly clarify these for you and work towards a resolution.
Thank you for giving us the opportunity to address this directly.
Best regards,
Institute of Accounting Science's reply03 Nov 2025, 19:32
Official
Dear Mpho,
Thank you for sharing your feedback. We take all student concerns seriously and are committed to fair and compassionate support where students face genuine challenges such as illness.
We would like to investigate your experience further, could you please email us with your full name, student number, and any medical documentation you’ve submitted, so that we can review the matter directly and ensure the correct process was followed?
Please note that IAS has clear policies to accommodate students in cases of illness, provided appropriate documentation is received. We’ll gladly clarify these for you and work towards a resolution.
Thank you for giving us the opportunity to address this directly.
Thank you for sharing your feedback. We take all student concerns seriously and are committed to fair and compassionate support where students face genuine challenges such as illness.
We would like to investigate your experience further, could you please email us with your full name, student number, and any medical documentation you’ve submitted, so that we can review the matter directly and ensure the correct process was followed?
Please note that IAS has clear policies to accommodate students in cases of illness, provided appropriate documentation is received. We’ll gladly clarify these for you and work towards a resolution.
Thank you for giving us the opportunity to address this directly.
Best regards,