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Insurefin
Unclaimed Business
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Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Cynthia C
1 reviews | Active since Jan 2020
3 Feb 2025, 11:18
Terrible Customer Service, Does not Respond to Emails
Their client bumped into us/ a stationary vehicle at a traffic light, early in January and there is not update on whether a claim was lodged on their end till date. Their service has been the worst both for the client and myself. Duplicate requests for documents, no updates on claim processes and the agent assigned, Zayon does not respond to emails. Poor customer service. I wouldn’t recommend. 👎🏾👎🏾👎🏾
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Cynthia C
1 reviews | Active since Jan 2020
3 Feb 2025, 11:18
Terrible Customer Service, Does not Respond to Emails
Their client bumped into us/ a stationary vehicle at a traffic light, early in January and there is not update on whether a claim was lodged on their end till date. Their service has been the worst both for the client and myself. Duplicate requests for documents, no updates on claim processes and the agent assigned, Zayon does not respond to emails. Poor customer service. I wouldn’t recommend. 👎🏾👎🏾👎🏾
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Kevin G
1 reviews | Active since Jan 2020
15 Sept 2023, 09:59
Pathetic company
Got a nice message today that my car insurance is cancelled. Debit order went of but insurefin for the 4 time this year is blaming the bank. I have offered to eft the money and cannot, I have sent bank statements to proof I have money in my account. I called in to the receptionist at insurefin and was promised a call back, when I called back they refused to answer my calls. I found out I have been sitting with out insurance for 15 days. I hope finsure knows if I'm in a accident before I get a new insurance that I am going to sue them. This error accounts every 3 months. Debit order goes off correctly then one month nothing. Absolutely pathetic
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Kevin G
1 reviews | Active since Jan 2020
15 Sept 2023, 09:59
Pathetic company
Got a nice message today that my car insurance is cancelled. Debit order went of but insurefin for the 4 time this year is blaming the bank. I have offered to eft the money and cannot, I have sent bank statements to proof I have money in my account. I called in to the receptionist at insurefin and was promised a call back, when I called back they refused to answer my calls. I found out I have been sitting with out insurance for 15 days. I hope finsure knows if I'm in a accident before I get a new insurance that I am going to sue them. This error accounts every 3 months. Debit order goes off correctly then one month nothing. Absolutely pathetic
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Anonymous
1 reviews | Active since Jan 2020
11 Jan 2017, 20:20
BIG thumbs up for my insurance company Insure.Fin and New National
<p>I had a vehicle accident on the 28th of December 2016. As you are well aware it's the worst time to claim as everything and everyone is either closed or on leave. I expected that things will only be staring after the 9th or so. MY CLAIM WAS APPROVED WITHIN EIGHT WORKING DAYS DURING THE FESTIVE HOLIDAYS!!! I am very happy with the service and quick response from Insure.Fin Administration House and Jacobus (claims department). Keep up the good work. ☺
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Anonymous
1 reviews | Active since Jan 2020
11 Jan 2017, 20:20
BIG thumbs up for my insurance company Insure.Fin and New National
<p>I had a vehicle accident on the 28th of December 2016. As you are well aware it's the worst time to claim as everything and everyone is either closed or on leave. I expected that things will only be staring after the 9th or so. MY CLAIM WAS APPROVED WITHIN EIGHT WORKING DAYS DURING THE FESTIVE HOLIDAYS!!! I am very happy with the service and quick response from Insure.Fin Administration House and Jacobus (claims department). Keep up the good work. ☺
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