***********

I made contact with the company in July 2024, was promised to get weekly updates on my disk, eventually got calls and messages from JHB & CT branch demanding payment, original agreement was no recovery no payment, had to fight to get my drive back which only happened April 2025, almost a year with no recovery, was told they had tried various spares but no success, I met another guy which said he could look at it but sadly when he opened the disk he found that the internal part was handled badly and put back very unprofessionally with no care. I am very mad as the data on disk are photos from my kids from babies and could now be destroyed by incompetence😡😡