Inuka really stinks

No stars at all , I bought 2 lipsticks about a month ago , one for me & a friend . The lipstick does not apply well , it turns powdery after a few minutes . I called Inuka to report this issue , they could not make a decision, I was taken from pillar to post , ultimately I was told I need to scrub my lips before application. I am disappointed in their lack of customer service , they have lost a customer for life , I will continue to speak of this experience to other ladies , stay away from this inferior product with their inferior customer service !