Based on recent customer reviews, iQ Academy South Africa is widely praised for its flexible, self-paced online learning model and affordable fee structures that make education accessible to working professionals. Course content is consistently described as informative and well-structured. However, recurring complaints about refund difficulties, unauthorized deductions after cancellation, and delayed certificate issuance represent notable friction points that tarnish an otherwise positive student experience.
Top Strengths:
- •Course Content & Accreditation: Students consistently describe course materials as well-structured, informative, and easy to follow. The self-paced online format with downloadable PDFs and video lectures is praised as accessible and practical for working professionals.
Replied to 96% of negative reviews
Typically takes less than 77 hours 17 min to reply
TrustIndex
6.4
Score
Ranking
#6
in Education & Training
Avg Reply
1.4
Hours
NPS Score
76
Recommended: Very Likely
Replied to 96% of negative reviews
Typically takes less than 77 hours 17 min to reply
May '25 - Apr '26
Recent reviews (791)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePopular mentions
1 reviews | Active since Jan 2020
iQ Academy's Business Management course was a game-changer for me
iQ Academy's Business Management course was a game-changer for me. Flexible online learning helped me apply skills directly to my business. Support team was top-notch! 👍
1 reviews | Active since Jan 2020
iQ Academy's Business Management course was a game-changer for me
iQ Academy's Business Management course was a game-changer for me. Flexible online learning helped me apply skills directly to my business. Support team was top-notch! 👍
1 reviews | Active since Jan 2020
Poor Service - Communication
My experiece with a few people has been good and my experience with a few people have been, not because of the manner on how the calls get handled more about the miscommunication received. At this moment a supervisor is still i a meeting that's suppose to call me back. I cant be transfered to any other department as they the front line insist to assist. The service I never thought I'd received.
1 reviews | Active since Jan 2020
Poor Service - Communication
My experiece with a few people has been good and my experience with a few people have been, not because of the manner on how the calls get handled more about the miscommunication received. At this moment a supervisor is still i a meeting that's suppose to call me back. I cant be transfered to any other department as they the front line insist to assist. The service I never thought I'd received.
1 reviews | Active since Jan 2020
Credit application
I have logged a ticket with the institution to assist me with all necessary documentation for my credit application with another institution and they still have not responded CAS-606063-W3V7
1 reviews | Active since Jan 2020
Credit application
I have logged a ticket with the institution to assist me with all necessary documentation for my credit application with another institution and they still have not responded CAS-606063-W3V7
1 reviews | Active since Jan 2020
Course Feedback Overall Experience I recently completed the Operations Management found it to be excellent
Course Feedback Overall Experience I recently completed the Operations Management found it to be excellent. The course content was informative. Strengths The course material was well-organized and easy to follow. The course provided opportunities for practical application and hands-on learning. Areas for Improvement Some sections could benefit from more real-world examples. Additional resources or support materials would be helpful for further learning. Recommendations Consider adding more interactive elements, such as group discussions or case studies. - Provide more opportunities for feedback and assessment. Conclusion Overall, I found the course to be excellent and would recommend it to others. The course provided valuable knowledge and skills, and I'm confident that it will benefit my [Career/Personal Development].
1 reviews | Active since Jan 2020
Course Feedback Overall Experience I recently completed the Operations Management found it to be excellent
Course Feedback Overall Experience I recently completed the Operations Management found it to be excellent. The course content was informative. Strengths The course material was well-organized and easy to follow. The course provided opportunities for practical application and hands-on learning. Areas for Improvement Some sections could benefit from more real-world examples. Additional resources or support materials would be helpful for further learning. Recommendations Consider adding more interactive elements, such as group discussions or case studies. - Provide more opportunities for feedback and assessment. Conclusion Overall, I found the course to be excellent and would recommend it to others. The course provided valuable knowledge and skills, and I'm confident that it will benefit my [Career/Personal Development].
1 reviews | Active since Jan 2020
Thank you so much with the service or assistance that I received from Janine Carlse, she's such a calm and clear with every single word she explained
Thank you so much with the service or assistance that I received from Janine Carlse, she's such a calm and clear with every single word she explained. I'm very happy with everything explanation and how she treat customers... I would like to give he 5stars
1 reviews | Active since Jan 2020
Thank you so much with the service or assistance that I received from Janine Carlse, she's such a calm and clear with every single word she explained
Thank you so much with the service or assistance that I received from Janine Carlse, she's such a calm and clear with every single word she explained. I'm very happy with everything explanation and how she treat customers... I would like to give he 5stars
1 reviews | Active since Jan 2020
Cancel please
What's app service dead today I need to get a cancellation done as per cooling off period 7 day on I was advised off.please may you kindly make sure debi check is cancelled .call me on 0849949557
1 reviews | Active since Jan 2020
Cancel please
What's app service dead today I need to get a cancellation done as per cooling off period 7 day on I was advised off.please may you kindly make sure debi check is cancelled .call me on 0849949557