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ISPAfrika (Pty) Ltd
Claimed Business
I(
ISPAfrika (Pty) Ltd
Claimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#36
in Internet & Telecoms
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceBH
Brainy H
1 reviews | Active since Jan 2020
23 May 2022, 09:20
ISPAfrika is in Liquidation
Saw on their facebook page that they are in liquidation. https://web.facebook.com/ispafrika/?_rdc=1&_rdr Also with Vumatel with no service since last week even if I had paid for the month of may 2022. Get other providers people you will not be helped.
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Brainy H
1 reviews | Active since Jan 2020
23 May 2022, 09:20
ISPAfrika is in Liquidation
Saw on their facebook page that they are in liquidation. https://web.facebook.com/ispafrika/?_rdc=1&_rdr Also with Vumatel with no service since last week even if I had paid for the month of may 2022. Get other providers people you will not be helped.
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Tanya F
1 reviews | Active since Jan 2020
22 May 2022, 16:37
No internet for 5 days!
We have a fibre account with ISP Africa but Vumatel is the provider. There hasn't been any internet for more than 5 days now, I have logged 3 tickets, the 1st one was answered just saying there was a technical error, not response on the other 2! This is a blatant rip off! I work from home, this is pathetic service that I pay alot for! NO ONE from Vumatel or ISPAfrika bothers to update its clients or provide a resolution time. I WILL NOT PAY FOR THE DAYS THAT THERE WAS NO INTERNET! I will provide your pathetic company with my data account which I also expect to be paid by yourselves! You have lost a loyal client!
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Tanya F
1 reviews | Active since Jan 2020
22 May 2022, 16:37
No internet for 5 days!
We have a fibre account with ISP Africa but Vumatel is the provider. There hasn't been any internet for more than 5 days now, I have logged 3 tickets, the 1st one was answered just saying there was a technical error, not response on the other 2! This is a blatant rip off! I work from home, this is pathetic service that I pay alot for! NO ONE from Vumatel or ISPAfrika bothers to update its clients or provide a resolution time. I WILL NOT PAY FOR THE DAYS THAT THERE WAS NO INTERNET! I will provide your pathetic company with my data account which I also expect to be paid by yourselves! You have lost a loyal client!
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Lizane R
1 reviews | Active since Jan 2020
22 May 2022, 08:18
TERRIBLE FIBRE PROVIDER!!!!
We have a fibre account with ISP AFRICA, Account code: WAY007. but Vumatel is our provider. We haven’t had any internet for more than 5 days now on the below address and NO ONE from Vumatel or ISP Africa bothers to update us or tell us when we will have internet again. I REFUSE TO PAY FOR EVERY DAY THAT WE DID NOT HAVE INTERNET!. 4 Union Street, Gardens, Cape Town, South Africa, 8001
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Lizane R
1 reviews | Active since Jan 2020
22 May 2022, 08:18
TERRIBLE FIBRE PROVIDER!!!!
We have a fibre account with ISP AFRICA, Account code: WAY007. but Vumatel is our provider. We haven’t had any internet for more than 5 days now on the below address and NO ONE from Vumatel or ISP Africa bothers to update us or tell us when we will have internet again. I REFUSE TO PAY FOR EVERY DAY THAT WE DID NOT HAVE INTERNET!. 4 Union Street, Gardens, Cape Town, South Africa, 8001
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Anonymous
1 reviews | Active since Jan 2020
21 May 2022, 06:54
ISPAfrika - Pathetic service(ISP gone liquidated)
No internet access since 18th May 2022. This company sends an SMS and email stating that they are having Technical problem. We assume they working on it... Tried calling the Call centre 087 740 2425(their lines is OFF). Tried emailing them but no-one replies or returns the calls... On FRIDAY we get an email stating the company has been LIQUIDATED AND CLOSED DOWN. The phones and email service been shutdown.. HENCE NO INTERNET ACCESS AT ALL for an entire damn week... They are NOT transparent with their customer base and hid behind closed doors and waited until Friday to send out an email of being liquidated.. Quite PATHETIC!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Anonymous
1 reviews | Active since Jan 2020
21 May 2022, 06:54
ISPAfrika - Pathetic service(ISP gone liquidated)
No internet access since 18th May 2022. This company sends an SMS and email stating that they are having Technical problem. We assume they working on it... Tried calling the Call centre 087 740 2425(their lines is OFF). Tried emailing them but no-one replies or returns the calls... On FRIDAY we get an email stating the company has been LIQUIDATED AND CLOSED DOWN. The phones and email service been shutdown.. HENCE NO INTERNET ACCESS AT ALL for an entire damn week... They are NOT transparent with their customer base and hid behind closed doors and waited until Friday to send out an email of being liquidated.. Quite PATHETIC!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Bradley C
1 reviews | Active since Jan 2020
21 May 2022, 06:44
Absolutely pathetic and disgusting service
5 days with out internet. Pathetic company who can not inform customers when the problem will be resolved. No customer service at all. Help line does not work. We paying for a service we can not use.
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Bradley C
1 reviews | Active since Jan 2020
21 May 2022, 06:44
Absolutely pathetic and disgusting service
5 days with out internet. Pathetic company who can not inform customers when the problem will be resolved. No customer service at all. Help line does not work. We paying for a service we can not use.
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Edmund V
1 reviews | Active since Jan 2020
20 May 2022, 15:39
NO INTERNET CONNECTION FOR DAYS
Our internet has been down for almost 4 days with minimal communication from the company to advise why. This has been a strain in our household as we work from home. They have switched their lines off so there is no way of reaching them. I've sent them numerous emails with no response. This is ridiculous !! as a company its important that you inform and update customers on what's happening and why there is such a delay with network. I understand things break but communication is really important. This is the only way I could possibly reach the company.
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Edmund V
1 reviews | Active since Jan 2020
20 May 2022, 15:39
NO INTERNET CONNECTION FOR DAYS
Our internet has been down for almost 4 days with minimal communication from the company to advise why. This has been a strain in our household as we work from home. They have switched their lines off so there is no way of reaching them. I've sent them numerous emails with no response. This is ridiculous !! as a company its important that you inform and update customers on what's happening and why there is such a delay with network. I understand things break but communication is really important. This is the only way I could possibly reach the company.
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Bronwynn J
1 reviews | Active since Jan 2020
20 May 2022, 04:52
PATHETIC & APAULING
Its now the 4th day. NO INTERNET!!! No answer to mails. No answer of phones. No headsup. PATHETIC!!! advertise as 'fast reliable internet'... What is reliable about it, if its always under construction and maintanance. Your service is apauling, support is apauling... nothing whatsoever.
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Bronwynn J
1 reviews | Active since Jan 2020
20 May 2022, 04:52
PATHETIC & APAULING
Its now the 4th day. NO INTERNET!!! No answer to mails. No answer of phones. No headsup. PATHETIC!!! advertise as 'fast reliable internet'... What is reliable about it, if its always under construction and maintanance. Your service is apauling, support is apauling... nothing whatsoever.
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