iStar Smart TV S32W01

I bought this TV on the Takealot website on the 26th of April and received in on the 8th of May, it looks different from the pictures on the website and it's also different from the picture on the box. I've used it for 13 days now and all of a sudden today it gets stuck after booting... Doesn't give me any option it just gets stuct after the two images it shows when booting up