IH
It's Home Electrical
Claimed Business
IH
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Review Distribution
3|2 Reviews
Jun '25 - May '26
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
Frequently Asked Questions About It's Home Electrical
It's Home Electrical has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked It's Home Electrical across 67 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Allison D
1 reviews | Active since Jan 2020
19 Aug 2025, 01:28
Invalid COC
They issue invalid COC's. I got a COC done from Johan and when I requested the electrician's registration certificate, it could not be provided and Chantal confirmed via Whatsapp voice note that it has expired. Hence my coc that I paid for is invalid and they refuse to refund me.
Helpful (0)
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Allison D
1 reviews | Active since Jan 2020
19 Aug 2025, 01:28
Invalid COC
They issue invalid COC's. I got a COC done from Johan and when I requested the electrician's registration certificate, it could not be provided and Chantal confirmed via Whatsapp voice note that it has expired. Hence my coc that I paid for is invalid and they refuse to refund me.
0
Replies (0)BP
CN
Calvin N
1 reviews | Active since Jan 2020
2 Jul 2024, 17:57
Best customer service 😊
My system was installed in December just before Christmas of 2023. I called Chantell and Johan was at my place the next day. Quote was done and the deposit paid. Installation was complete within 10days. I was super excited until it was Christmas and the system tripped. I made a call to Chantell and Johan called and logged into the system to check and reset. So my system worked and tripped a few times over for the next 3 months. Johan, Chantell and the team always responded to every call and assisted to get me back online until we found out that there was something wrong with the inverter which also caused problems on the BMS in the batteries. Johan removed the batteries and the inverter and returned it to the supplier under warranty. They reinstalled the unit within 7 days and up until now the system works perfectly. I will support and recommend this company to anyone mainly because of the backup and service that you will get from this company. I’ve also recommended them to brother in-law and he also installed a much bigger system with them as well. I’m so pleased to have installed my system with Its Home Electrical. Well done team
Helpful (0)
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Calvin N
1 reviews | Active since Jan 2020
2 Jul 2024, 17:57
Best customer service 😊
My system was installed in December just before Christmas of 2023. I called Chantell and Johan was at my place the next day. Quote was done and the deposit paid. Installation was complete within 10days. I was super excited until it was Christmas and the system tripped. I made a call to Chantell and Johan called and logged into the system to check and reset. So my system worked and tripped a few times over for the next 3 months. Johan, Chantell and the team always responded to every call and assisted to get me back online until we found out that there was something wrong with the inverter which also caused problems on the BMS in the batteries. Johan removed the batteries and the inverter and returned it to the supplier under warranty. They reinstalled the unit within 7 days and up until now the system works perfectly. I will support and recommend this company to anyone mainly because of the backup and service that you will get from this company. I’ve also recommended them to brother in-law and he also installed a much bigger system with them as well. I’m so pleased to have installed my system with Its Home Electrical. Well done team
0
Replies (0)CE
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