JL
Jack Lemkus
Unclaimed Business
JL
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Review Distribution
1.8|5 Reviews
May '25 - Apr '26
5(20%)
4(0%)
3(0%)
2(0%)
1(80%)
5(20%)
4(0%)
3(0%)
2(0%)
1(80%)
Frequently Asked Questions About Jack Lemkus
Jack Lemkus has a TrustIndex of 0 out of 10 on Hellopeter, based on 5 reviews in the last 12 months. Hellopeter has tracked Jack Lemkus across 29 total reviews. How is the TrustIndex calculated? →
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePN
Phumzile N
1 reviews | Active since Jan 2020
15 Jan 2026, 13:58
**** **** ****, and product is not geniune do not buy anything from them.
I have ordered a nike women's Tshirt from Lemkus , I collected the parcel from one of their distributors I then fitted it in it was too big and then I pack it and returned it. I got it on a Friday and return it to Clicks on Monday. It was not a big deal I did not take any photos of the item as I assumed it was in good condition. But to my suprise they are sending me photos and tellling me that I will not be able to get a refund. I am dissappointed with the service I have recived. Its not even about the refund its about their dubious business practices . Why suddenly is the top stained I did not wear it for more that 1 minute I saw it was not a good fit and packed it right away. How it got stained I do not know. I have a feeling they did not want to refund they just wanted to **** me. I would have genuinely taken responsibility and accountability If i did know that I was at fault. Disgusting service. Please do not buy anything at Lemkus
Helpful (0)
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Phumzile N
1 reviews | Active since Jan 2020
15 Jan 2026, 13:58
**** **** ****, and product is not geniune do not buy anything from them.
I have ordered a nike women's Tshirt from Lemkus , I collected the parcel from one of their distributors I then fitted it in it was too big and then I pack it and returned it. I got it on a Friday and return it to Clicks on Monday. It was not a big deal I did not take any photos of the item as I assumed it was in good condition. But to my suprise they are sending me photos and tellling me that I will not be able to get a refund. I am dissappointed with the service I have recived. Its not even about the refund its about their dubious business practices . Why suddenly is the top stained I did not wear it for more that 1 minute I saw it was not a good fit and packed it right away. How it got stained I do not know. I have a feeling they did not want to refund they just wanted to **** me. I would have genuinely taken responsibility and accountability If i did know that I was at fault. Disgusting service. Please do not buy anything at Lemkus
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kelvin N
1 reviews | Active since Jan 2020
4 Dec 2025, 12:29
Did i buy a **** sneaker from Lemkus.
I bought an Air Jordan Spikize in June 2025 from Jack Lemkus, i wore the shoe a few times, and the front top started cracking, and i informed them, they asked me to send pictures, i sent, they kept asking for a clear picture, and i kept sending them, until they eventually refused to replace and offered a discount on a next purchase. HOW Could i buy from them again, when the shoes are either **** or bad quality. I am taking my business elsewhere.
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kelvin N
1 reviews | Active since Jan 2020
4 Dec 2025, 12:29
Did i buy a **** sneaker from Lemkus.
I bought an Air Jordan Spikize in June 2025 from Jack Lemkus, i wore the shoe a few times, and the front top started cracking, and i informed them, they asked me to send pictures, i sent, they kept asking for a clear picture, and i kept sending them, until they eventually refused to replace and offered a discount on a next purchase. HOW Could i buy from them again, when the shoes are either **** or bad quality. I am taking my business elsewhere.
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Replies (0)MS
Mansoor S
1 reviews | Active since Jan 2020
29 Aug 2025, 16:22
Happy shopper
Just came on here to praise this store and the lady that assisted me Charney she really went the extra mile to help me even gave me some great styling tips . Will definitely keep shopping at Lemkus
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Phoenix H
1 reviews | Active since Jan 2020
29 May 2025, 12:50
Lemkus Treating customers poorly
I was walking out the store and spoke to someone else walking in and one of the employees said I'm arrasing other customers then when I went to the manager to complain the employee starts shouting over me and the manager started shouting at me.
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Phoenix H
1 reviews | Active since Jan 2020
29 May 2025, 12:50
Lemkus Treating customers poorly
I was walking out the store and spoke to someone else walking in and one of the employees said I'm arrasing other customers then when I went to the manager to complain the employee starts shouting over me and the manager started shouting at me.
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Replies (0)PT
Peter T
1 reviews | Active since Jan 2020
10 May 2025, 21:24
Jack Lemkus Worse customer service in history
Today I was at a shoe raffle when my number was called out Carl Johnson said I was to late when I walked up to him and he shoved me away from the door and turned his back on me saying he is not repeating himself .after that I called the store manager and he as well gave me very bad service customer if you want good service purchase at Shelflife and stay away from Jack Lemkus .don’t waste your time and money buying from people who doesn’t respect and value their customers because without customers they don’t have a store to run am I right or wrong . # do not buy from Jack Lemkus
Helpful (0)
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Peter T
1 reviews | Active since Jan 2020
10 May 2025, 21:24
Jack Lemkus Worse customer service in history
Today I was at a shoe raffle when my number was called out Carl Johnson said I was to late when I walked up to him and he shoved me away from the door and turned his back on me saying he is not repeating himself .after that I called the store manager and he as well gave me very bad service customer if you want good service purchase at Shelflife and stay away from Jack Lemkus .don’t waste your time and money buying from people who doesn’t respect and value their customers because without customers they don’t have a store to run am I right or wrong . # do not buy from Jack Lemkus
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Ileano P
1 reviews | Active since Jan 2020
28 Jan 2025, 09:36
Lack of customer service and transparency
I am a first time customer to their establishment,I bought a pair of Nike Airforce 1 sneakers from them on Friday. While in the shop i had no assistance the owner or manager was walking about but never offered to help.I accidentally took the wrong size,i was looking for a UK 6 and ended up with a size 4 ,however on the box it displays US 6. So i went back on Monday to ask just for a different size ,upon entering the store the Manager walked off and i was told by the staff member to read the sign. I explained to him that this is my first time purchasing from them and i read the receipt stating you are allowed to bring back the item within 7 days and nobody assisted me in the store in order to explain that policy to me, at the till point the lady who assisted me also just took payment and never explained the returns process. I think that is really unfair to not have assisted or even informed me about the returns policy ,i tried to explain that i am a first time customer and i have never heard of such policy even on sale items ,i do acknowledge that different rules or policies apply but if i wasn’t informed by any member of staff how is that transparent. I was told to sell the shoe’s to someone to get my money back and i was actually willing to add to my original purchase to take something else .
Helpful (0)
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Ileano P
1 reviews | Active since Jan 2020
28 Jan 2025, 09:36
Lack of customer service and transparency
I am a first time customer to their establishment,I bought a pair of Nike Airforce 1 sneakers from them on Friday. While in the shop i had no assistance the owner or manager was walking about but never offered to help.I accidentally took the wrong size,i was looking for a UK 6 and ended up with a size 4 ,however on the box it displays US 6. So i went back on Monday to ask just for a different size ,upon entering the store the Manager walked off and i was told by the staff member to read the sign. I explained to him that this is my first time purchasing from them and i read the receipt stating you are allowed to bring back the item within 7 days and nobody assisted me in the store in order to explain that policy to me, at the till point the lady who assisted me also just took payment and never explained the returns process. I think that is really unfair to not have assisted or even informed me about the returns policy ,i tried to explain that i am a first time customer and i have never heard of such policy even on sale items ,i do acknowledge that different rules or policies apply but if i wasn’t informed by any member of staff how is that transparent. I was told to sell the shoe’s to someone to get my money back and i was actually willing to add to my original purchase to take something else .
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Replies (0)LN
Laurene N
1 reviews | Active since Jan 2020
11 Mar 2024, 07:21
Rude Staff and Unfair Sales!
We went to their sale earlier this year. We went for the crocs that was on sale only to find out one customer bought all the crocs. How could they do that and when I asked the salesperson for a pair of crocs I was told there was no more left. Then my husband asked why was one person allowed to buy all the crocs then the salesperson got rude. Then only to find out the person who bought all the crocs was family to the sales person. The sales people would bring stuff from down stairs only for certain people. Its definately who you know there. I will definately not go to any of their sales again
Helpful (0)
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Laurene N
1 reviews | Active since Jan 2020
11 Mar 2024, 07:21
Rude Staff and Unfair Sales!
We went to their sale earlier this year. We went for the crocs that was on sale only to find out one customer bought all the crocs. How could they do that and when I asked the salesperson for a pair of crocs I was told there was no more left. Then my husband asked why was one person allowed to buy all the crocs then the salesperson got rude. Then only to find out the person who bought all the crocs was family to the sales person. The sales people would bring stuff from down stairs only for certain people. Its definately who you know there. I will definately not go to any of their sales again
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