TrustIndex
0
Ranking
#53
in Retail
NPS Score
100
Recommended: Very Likely
Jun '25 - May '26
JCP Leathers has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked JCP Leathers across 2 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
My 93 year old mother-n-law bought a pair of JCP Leathers' (previously JCB Leathers) sheepskin slippers from Takealot. After 2 months they started chaffing her on her toe. Inside the slipper a very hard object could be felt. After returning the slippers to Takealot, they said they won't exchange it, although it felt like a manufacturing fault. After contacting JCP Leathers directly, they said they will replace the slippers. Anni assisted very kindly to return the slippers and send a replacement. She also advised that upon inspection there was indeed a bur lodged in the slipper and thus a manufacturing problem that unfortunately was not picked up by quality control. 10/10 for JCP Leathers for customer service, 0 for Takealot.
1 reviews | Active since Jan 2020
My 93 year old mother-n-law bought a pair of JCP Leathers' (previously JCB Leathers) sheepskin slippers from Takealot. After 2 months they started chaffing her on her toe. Inside the slipper a very hard object could be felt. After returning the slippers to Takealot, they said they won't exchange it, although it felt like a manufacturing fault. After contacting JCP Leathers directly, they said they will replace the slippers. Anni assisted very kindly to return the slippers and send a replacement. She also advised that upon inspection there was indeed a bur lodged in the slipper and thus a manufacturing problem that unfortunately was not picked up by quality control. 10/10 for JCP Leathers for customer service, 0 for Takealot.
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