JA
Jetline Alberton
Unclaimed Business
JA
Jetline Alberton
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#10
in Business & Legal Services
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Jetline Alberton
Jetline Alberton has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Jetline Alberton across 3 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceED
Entle D
1 reviews | Active since Jan 2020
19 Sept 2025, 13:09
Jetline Alberton WILL Let You Down When It Matters
I had been planning for a few of my projects with a young lady named Tyler-Lee who is an Estimator at Jetline. We were planning my educational flashcard print quality. When I placed my order she ordered 12 x more than what I had initially asked of her and they were extremely late. I let it slide because their pricing was favourable. I then wanted more flashcards, in a different size, bookmarks to help launch my new book (which they were also going to print for me) and a bound m****cript to use at the reading. I communicated early, sent the artwork in time...this was all for a Women's Day event on the 9th of Aug. I was to pick up said Saturday and had agreed face to face and in writing. I then received an email from Tyler-Lee after 22:30 on Friday night telling me they cannot assist me because they are not opened at that time. For an order I needed to pick up at 9am. She did not attempt to resolve the matter, there was never an apology or attempt to get my items to me, nothing. Just stone silence. She has **** time and time again during our interaction but to jeopardise the integrity of my event was the final straw. Use them at your own risk. It is a pity too because their pricing is competitive.
Helpful (0)
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Entle D
1 reviews | Active since Jan 2020
19 Sept 2025, 13:09
Jetline Alberton WILL Let You Down When It Matters
I had been planning for a few of my projects with a young lady named Tyler-Lee who is an Estimator at Jetline. We were planning my educational flashcard print quality. When I placed my order she ordered 12 x more than what I had initially asked of her and they were extremely late. I let it slide because their pricing was favourable. I then wanted more flashcards, in a different size, bookmarks to help launch my new book (which they were also going to print for me) and a bound m****cript to use at the reading. I communicated early, sent the artwork in time...this was all for a Women's Day event on the 9th of Aug. I was to pick up said Saturday and had agreed face to face and in writing. I then received an email from Tyler-Lee after 22:30 on Friday night telling me they cannot assist me because they are not opened at that time. For an order I needed to pick up at 9am. She did not attempt to resolve the matter, there was never an apology or attempt to get my items to me, nothing. Just stone silence. She has **** time and time again during our interaction but to jeopardise the integrity of my event was the final straw. Use them at your own risk. It is a pity too because their pricing is competitive.
0
Replies (0)MR
Myles R
1 reviews | Active since Jan 2020
23 Dec 2024, 09:56
Jetline Alberton are life savers
Martin from Jetline Alberton is such a legend. I came in needing rush jobs for my wedding, and Martin and the team pulled it off in an impressively short amount of time. Can't recommend enough. Thanks very much for helping me avoid my first domestic with my (now) wife. 😅
Helpful (0)
|Replies (0)MR
Myles R
1 reviews | Active since Jan 2020
23 Dec 2024, 09:56
Jetline Alberton are life savers
Martin from Jetline Alberton is such a legend. I came in needing rush jobs for my wedding, and Martin and the team pulled it off in an impressively short amount of time. Can't recommend enough. Thanks very much for helping me avoid my first domestic with my (now) wife. 😅
0
Replies (0)KB
Khaya B
1 reviews | Active since Jan 2020
9 Nov 2024, 13:50
JETLINE [ALBERTON BRANCH] UNPAPPY CLIENT
To Whom It May Concern! Am extremely disappointed about the service i recently received from Jetline, Alberton branch. We're a long term Client for Jetline whom spend + R60K annually including Client's gift such as Notebooks, diaries, Client's drawings etc. since 2015. A lady by the name Tyler-lee charged us an urgent fee of R500 to print business cards within 48hrs. No communication was made beyond that period until we reached 5-7 days which was within normal delivery time without an urgent fee. Only when i reminded a lady with an email, i was told that the business cards are ready for collection. When i got to shop, i complained about the her act, no apology rather bad attitude to me. She then gave me incorrect order as temporary business cards and asked me to collect final order Monday. I told her that's a wrong order; only then she realized she made a mistake and pulled the correct order without an apology. I then asked what will happen with an urgent fee for all inconvenience caused, she gave me a terrible attitude and forced me to sign for collection rather apologizing or advise a way forward. I forcefully took business cards which she restyled with me to leave them behind which are paid already. All this drama happened in front of the Clients and other staff. I explained to one of their Snr staff when he asked what happened as much he was in front of us during all this drama, and asked what could be his take over this inconvenience and bad treatment approach. He said, he fully understands my position and sorry for what happened. Can Jetline Management please do something about this pre-matured lady in Sales Management, Customer Care or Admin Service as the branch has become something else since Ryan (Ex-Manager) left from such kind of employees whom give us poor customer services, can't even bind documents when we come in the absence of other old staff, unable to communicate to Clients when failed to meet deadlines or even apologies rather cause a drama in from of other Clients as if she owns the shop. Am even willing to contribute with funding towards Tyler-lee training so she doesn't affect most of good Clients to Jetline out there or make Jetline looks bad for other branches which are doing great job thus far.. Regards Khaya Buthelezi [MD] C: +27 11-568-5088 | info@kwenzasurveyors.com KWENZA CONSULTING SURVEYORS (PTY) LTD
Helpful (0)
|Replies (0)KB
Khaya B
1 reviews | Active since Jan 2020
9 Nov 2024, 13:50
JETLINE [ALBERTON BRANCH] UNPAPPY CLIENT
To Whom It May Concern! Am extremely disappointed about the service i recently received from Jetline, Alberton branch. We're a long term Client for Jetline whom spend + R60K annually including Client's gift such as Notebooks, diaries, Client's drawings etc. since 2015. A lady by the name Tyler-lee charged us an urgent fee of R500 to print business cards within 48hrs. No communication was made beyond that period until we reached 5-7 days which was within normal delivery time without an urgent fee. Only when i reminded a lady with an email, i was told that the business cards are ready for collection. When i got to shop, i complained about the her act, no apology rather bad attitude to me. She then gave me incorrect order as temporary business cards and asked me to collect final order Monday. I told her that's a wrong order; only then she realized she made a mistake and pulled the correct order without an apology. I then asked what will happen with an urgent fee for all inconvenience caused, she gave me a terrible attitude and forced me to sign for collection rather apologizing or advise a way forward. I forcefully took business cards which she restyled with me to leave them behind which are paid already. All this drama happened in front of the Clients and other staff. I explained to one of their Snr staff when he asked what happened as much he was in front of us during all this drama, and asked what could be his take over this inconvenience and bad treatment approach. He said, he fully understands my position and sorry for what happened. Can Jetline Management please do something about this pre-matured lady in Sales Management, Customer Care or Admin Service as the branch has become something else since Ryan (Ex-Manager) left from such kind of employees whom give us poor customer services, can't even bind documents when we come in the absence of other old staff, unable to communicate to Clients when failed to meet deadlines or even apologies rather cause a drama in from of other Clients as if she owns the shop. Am even willing to contribute with funding towards Tyler-lee training so she doesn't affect most of good Clients to Jetline out there or make Jetline looks bad for other branches which are doing great job thus far.. Regards Khaya Buthelezi [MD] C: +27 11-568-5088 | info@kwenzasurveyors.com KWENZA CONSULTING SURVEYORS (PTY) LTD
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Replies (0)