JA

Jewls And Jems

Claimed Business
0 Reviews (last 12 months)
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Performance(last 12 months):
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0 NPSRecommended: Unlikely

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Charlene Mare

1 reviews | Active since Jan 2020

21 Nov 2024, 14:19

Honestly very upset

Unprofessional and very unhappy - firstly, I was very upset regarding a bracelet I bought there and then when the lady phoned me I was told "please don't send it back here" and she was rude, not understanding that I'm frustrated regarding all of this - I sent the bracelet to be re-engraved and then told my baby dented it - I told the lady, "listen, I took a picture before I sent it in, it was NOT dented" to be told, I have it in my hands it's dented - ja, maybe because YOU TRANSPORT THE JEWELRY IN LITTLE PLASTIC BAGS !!! I will leave a bad review on every single platform regarding my experience !!!! TERRIBLE SERVICE !!!! NO CUSTOMER COURTESY !!!! DO NOT SUPPORT THESE PEOPLE ! I also see that I'm not the only one with a bad review regarding these people !

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Lukhanyo Mhlanga

1 reviews | Active since Jan 2020

28 Mar 2023, 09:09

Well Done

Well done Jewls and Jems on your stunning jewelry pieces! You never fail to impress with your unique designs, effective service, and affordable pricing!

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Eddie Hendricks

1 reviews | Active since Jan 2020

27 Mar 2023, 13:31

Corporate Gifts

Thank you Jewls and Jems for the corporate gifts you have been proving our company for last few years. We received endless compliments from clients and it’s an absolute pleasure to deal with you.

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Nothando Mabitla

1 reviews | Active since Jan 2020

27 Mar 2023, 08:51

Positive Experience!

My experience dealing with them has been positive. They went out of their way to make sure that the leather bracelets I bought were perfect. So this is a big thank you from a very happy customer!

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Vix William

1 reviews | Active since Jan 2020

25 Mar 2023, 19:00

Great Quality

Got the best pair of earrings to match a my favorite necklace which I have had for longtime. Great quality at affordable price.

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Avela Nogege

1 reviews | Active since Jan 2020

25 Mar 2023, 16:33

Perfect Gift

I got the perfect necklace for my wife for her birthday. Great place with good prices.

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Anonymous

1 reviews | Active since Jan 2020

8 Apr 2018, 08:16

Getting ripped off by fake silver at jewls and gems

I bought my father a silver bracelet about a year ago from jewls and jems cresta. They say that they only sell genuine silver. My father wore the bracelet for some time and now the silver has come off. I checked on the bracelet and is has a P marking which means it is plated. If I knew it was plated I would have not bought it.

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Justin K

1 reviews | Active since Jan 2020

17 Feb 2015, 13:10

Jewls and Jems poor service delivery

This is the third time I have received poor service from Jewls and Jems Menlyn when handing in jewellery to be repaired or altered... First of all I handed in my brand new silver ID bracelet to have two links removed, specifying that a link should be removed from either side of the ID plate for it to remain in the middle (just logical) which as you guest was then removed from the one side only. I then had them send it back for one link to be replaced to the one side and to remove another from the longer side for the bracelet to now be made equal... finally received the bracelet but it was visible where all the links were cut and soldered to fix their mistakes, not to mention with all the polishing since it had been sent back and forth the engraving on the ID bracelet is now barely visible... Now for today... i handed in my Girlfriends silver bracelet simply to replace the clasp also Specifying that the clasp should be replaced with a similar feminine looking clasp not the type on mens bracelet, two weeks later i receive the bracelet and once again it was replaced with the clasp found on mens bracelets... I am fed up with them damaging and performing unaccordingly

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