JG Electronics
Claimed Business
Performance(last 12 months):
0Trustindex Rating
#53Ranked In Retail
157h 1mReply Time
0 NPSUnlikely
Replied to 100% of negative reviews
Reply time on negative reviews: 10 hours 11 min
TrustIndex
0
Ranking
#53
in Retail
Avg Reply
157h 1m
NPS Score
0
Recommended: Unlikely
Replied to 100% of negative reviews
Reply time on negative reviews: 10 hours 11 min
Review Distribution
4.3|8 Reviews
Jun '25 - May '26
5(62.5%)
4(25%)
3(0%)
2(0%)
1(12.5%)
5(62.5%)
4(25%)
3(0%)
2(0%)
1(12.5%)
Frequently Asked Questions About JG Electronics
JG Electronics has a TrustIndex of 0 out of 10 on Hellopeter, based on 8 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 10 hours 11 min. Hellopeter has tracked JG Electronics across 133 total reviews. How is the TrustIndex calculated? →
Recent reviews (8)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceTA
Timi A
1 reviews | Active since Jan 2020
10 Jan 2026, 09:14
Jg electronics sorted out the issue
I made a review on december 2025 complaining about receiving damaged mugs in my packages, I was finally assisted by Karen and was Credited on my account.. thank you so much for sorting out the issue...
Helpful (0)
|Replies (0)TA
Timi A
1 reviews | Active since Jan 2020
10 Jan 2026, 09:14
Jg electronics sorted out the issue
I made a review on december 2025 complaining about receiving damaged mugs in my packages, I was finally assisted by Karen and was Credited on my account.. thank you so much for sorting out the issue...
0
Replies (0)TA
Timi A
1 reviews | Active since Jan 2020
19 Dec 2025, 20:03
My parcel was damaged when I received it
First time ordering from u guys, I was so impressed with the delivery time, it was delivered on time, but i was not happy with my parcel at all because I found out that 5 mugs out of the 36 mugs I ordered were broken, will I get a replacement from JG electronics or is it my loss, I have sent an email, but no response yet....
Helpful (0)
|Replies (0)TA
Timi A
1 reviews | Active since Jan 2020
19 Dec 2025, 20:03
My parcel was damaged when I received it
First time ordering from u guys, I was so impressed with the delivery time, it was delivered on time, but i was not happy with my parcel at all because I found out that 5 mugs out of the 36 mugs I ordered were broken, will I get a replacement from JG electronics or is it my loss, I have sent an email, but no response yet....
0
Replies (0)TC
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Manthree S
1 reviews | Active since Jan 2020
26 Aug 2025, 10:38
Great experience 4.9/5
First time purchased from this store and there was no issues. I did query about a delivery time as there was none provided to me (no response on an email request as well) however the delivery was received next day with no problems. Product quality was according to expectations. Thank you.
Helpful (0)
|Replies (0)MS
Manthree S
1 reviews | Active since Jan 2020
26 Aug 2025, 10:38
Great experience 4.9/5
First time purchased from this store and there was no issues. I did query about a delivery time as there was none provided to me (no response on an email request as well) however the delivery was received next day with no problems. Product quality was according to expectations. Thank you.
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Sharmane V
1 reviews | Active since Jan 2020
20 Jun 2025, 18:59
Turn around strategy😉
After a bad experience I dealth with Derrick who was extremely professional and courteous. When in business one should always persevere to see the human side of a situation and he was humble enough to see the issue for what it was. So JG going forward ensure that your " front of house" or employees are people orientated and know how to handle situations and not be on defense mode constantly. Thanks Derrick.
Helpful (0)
|Replies (0)SV
Sharmane V
1 reviews | Active since Jan 2020
20 Jun 2025, 18:59
Turn around strategy😉
After a bad experience I dealth with Derrick who was extremely professional and courteous. When in business one should always persevere to see the human side of a situation and he was humble enough to see the issue for what it was. So JG going forward ensure that your " front of house" or employees are people orientated and know how to handle situations and not be on defense mode constantly. Thanks Derrick.
0
Replies (0)