Furniture Removal

I had my furniture transported from Cape Town to Potchefstroom on the 28th of January 2022. My staff arrived on the 2nd of February which was the estimated time. But my staff was damaged Stove, couch and Washing Machine. I wrote the complain on the report I received from the their driver and contacted them via email and calls. Until today i have not received response from JH Retief one of their consulted was very rude and did not assist me until date