J
Joom
Unclaimed Business
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Performance(last 12 months):
Ranked In Retail
#53NPS Score
0Unlikely
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceEM
Edward M
1 reviews | Active since Jan 2020
28 Jan 2025, 09:58
Joom bad service. NO service
I placed an order and paid for the Items on 12 December 2024, I have not been able to track my order, then asked for assistance only to be answered my items are in the system and was given a tracking order, this shows that my order is registered and at DGM on the 15 December and thats that, not further movement, all I am told is ti wait 85 days and then claim my funds back, why must I wait that long as clearly there is no movement on my order and employees dont seem to bother to assist and reply why it is not showing movement. One gets the idea that they are absolutely not bothered, I encourage other people NOT to use JOOM as they cannot care about the customer that pays salary and with no order is no work. Disgusting, shocked is all I can say.
Helpful (0)
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Edward M
1 reviews | Active since Jan 2020
28 Jan 2025, 09:58
Joom bad service. NO service
I placed an order and paid for the Items on 12 December 2024, I have not been able to track my order, then asked for assistance only to be answered my items are in the system and was given a tracking order, this shows that my order is registered and at DGM on the 15 December and thats that, not further movement, all I am told is ti wait 85 days and then claim my funds back, why must I wait that long as clearly there is no movement on my order and employees dont seem to bother to assist and reply why it is not showing movement. One gets the idea that they are absolutely not bothered, I encourage other people NOT to use JOOM as they cannot care about the customer that pays salary and with no order is no work. Disgusting, shocked is all I can say.
0
Replies (0)BB
Bernadette B
1 reviews | Active since Jan 2020
3 Jan 2023, 11:27
Joom - what a farce
I placed an order in December for a Mystery Box which is supposed to include a lot of products as I paid over a R1000. Received my so called "Mystery Box" today to receive a wireless mouse worth maybe R150. I am totally disappointed and would advise people against doing business with Joom.
Helpful (0)
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Bernadette B
1 reviews | Active since Jan 2020
3 Jan 2023, 11:27
Joom - what a farce
I placed an order in December for a Mystery Box which is supposed to include a lot of products as I paid over a R1000. Received my so called "Mystery Box" today to receive a wireless mouse worth maybe R150. I am totally disappointed and would advise people against doing business with Joom.
0
Replies (0)AE
Antoinette E
1 reviews | Active since Jan 2020
2 Nov 2022, 09:51
JOOM
DONT BUY FROM THEM, YOU WONT GET YOUR ORDER NEITHER YOUR MONEY BACK.
Helpful (0)
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Antoinette E
1 reviews | Active since Jan 2020
2 Nov 2022, 09:51
JOOM
DONT BUY FROM THEM, YOU WONT GET YOUR ORDER NEITHER YOUR MONEY BACK.
0
Replies (0)SM