Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I recently purchased kadus shampoos and conditioners from Salon 500. Unfortunately though the advert says the shampoos are for dry hair I find my hair drying out more. I have emailed kadus..or wella .the company. They did send me an automated response to say they will contact me. But nobody contacted me yet. I then went on to Salon 500 website and asked for help. Still nothing. I made contact with the technical advisor who promised to meet me. And review. Subsequently she changed her mind and asked me to address it with Salon 500 as I purchased from them . To date they keep saying they will let me know what's the way forward. I want to return all used and unused products for a full refund. I bought these products in good faith but now I'm being given the run around. And my scalp is compromised.
1 reviews | Active since Jan 2020
I recently purchased kadus shampoos and conditioners from Salon 500. Unfortunately though the advert says the shampoos are for dry hair I find my hair drying out more. I have emailed kadus..or wella .the company. They did send me an automated response to say they will contact me. But nobody contacted me yet. I then went on to Salon 500 website and asked for help. Still nothing. I made contact with the technical advisor who promised to meet me. And review. Subsequently she changed her mind and asked me to address it with Salon 500 as I purchased from them . To date they keep saying they will let me know what's the way forward. I want to return all used and unused products for a full refund. I bought these products in good faith but now I'm being given the run around. And my scalp is compromised.