Kam'Bati River Resort
TrustIndex
0
Ranking
#9
in Travel & Vacation
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
Kam'Bati River Resort has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Kam'Bati River Resort across 4 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
We booked a 7‑day camping stay and unfortunately the resort fell far short of expectations. 1. No Running Water & Excessive Charges At no point before arrival were we informed that there would be no fresh running water. Instead, guests are expected to buy essentials at inflated prices — R40 for 5L of water and R40 for a small bag of ice. This is completely unreasonable for a resort that markets itself as family-friendly. 2. Unfair Allocation of Camping Spots Our campsite was placed at the very furthest edge of the resort, in a dusty, sandy area. What made this worse is that several grass-covered, shaded spots closer to the pools remained open for our entire stay. It became clear that certain demographics were placed in the least desirable areas, while others consistently occupied the premium spots. This is extremely concerning and unacceptable. 3. Ablution Facilities The ablution block near our assigned area was noticeably inferior compared to the facilities near the pool area. Cleanliness and maintenance differed significantly, again raising questions about how guests are prioritised and treated. 4. Overpriced Activities & Poor Service The pricing for children and activities is excessive given how basic these offerings are. The cafeteria service is also extremely slow — we waited hours for simple items like pizza and chips. 5. Pools Too Small & Insufficient Seating The swimming pools are far too small for the number of guests, and there is nowhere near enough seating or shaded space around the pool area. While the company we travelled with made our trip memorable, I cannot say the same about the resort itself. The management’s treatment of guests, the lack of transparency, and the visible inequality in how camping spots and facilities are allocated make this a place we will not visit again.
1 reviews | Active since Jan 2020
We booked a 7‑day camping stay and unfortunately the resort fell far short of expectations. 1. No Running Water & Excessive Charges At no point before arrival were we informed that there would be no fresh running water. Instead, guests are expected to buy essentials at inflated prices — R40 for 5L of water and R40 for a small bag of ice. This is completely unreasonable for a resort that markets itself as family-friendly. 2. Unfair Allocation of Camping Spots Our campsite was placed at the very furthest edge of the resort, in a dusty, sandy area. What made this worse is that several grass-covered, shaded spots closer to the pools remained open for our entire stay. It became clear that certain demographics were placed in the least desirable areas, while others consistently occupied the premium spots. This is extremely concerning and unacceptable. 3. Ablution Facilities The ablution block near our assigned area was noticeably inferior compared to the facilities near the pool area. Cleanliness and maintenance differed significantly, again raising questions about how guests are prioritised and treated. 4. Overpriced Activities & Poor Service The pricing for children and activities is excessive given how basic these offerings are. The cafeteria service is also extremely slow — we waited hours for simple items like pizza and chips. 5. Pools Too Small & Insufficient Seating The swimming pools are far too small for the number of guests, and there is nowhere near enough seating or shaded space around the pool area. While the company we travelled with made our trip memorable, I cannot say the same about the resort itself. The management’s treatment of guests, the lack of transparency, and the visible inequality in how camping spots and facilities are allocated make this a place we will not visit again.
1 reviews | Active since Jan 2020
Unfortunately there is no option for zero or minus stars. This camp was awful from start to finish ito cleanliness, no water during load shedding, pools were dirty and disgusting, flies were so hectic they crawled into your ears, nose etc (although not much to be done there but worth a mention) There is a uni*** bathroom which we were NOT comfortable with as a woman or sending my 8 year old daughter to. The site we were on was so slanted we were unable to use the site and had to squish onto one site with our friends even though we paid for two. We tried to call management twice, left messages at the office and also sent emails so that someone could come and assist us during our stay with a better option. Not one word of response back even now 2 weeks later. The lack of response from management is SHOCKING. DO NOT BOOK this camp if you want quality, cleanliness or customer service. The above is only a small portion of the many issues and every camper we met there over our stay in January had the same negative comments and said they would never book there again. To date management has not even bothered to reply to any of my many attempts to make contact. Luckily the breede river was great so the kids had a nice time as they dont notice these sort of things so that was our only saving grace after such a dissappointing holiday for the adults.
1 reviews | Active since Jan 2020
Unfortunately there is no option for zero or minus stars. This camp was awful from start to finish ito cleanliness, no water during load shedding, pools were dirty and disgusting, flies were so hectic they crawled into your ears, nose etc (although not much to be done there but worth a mention) There is a uni*** bathroom which we were NOT comfortable with as a woman or sending my 8 year old daughter to. The site we were on was so slanted we were unable to use the site and had to squish onto one site with our friends even though we paid for two. We tried to call management twice, left messages at the office and also sent emails so that someone could come and assist us during our stay with a better option. Not one word of response back even now 2 weeks later. The lack of response from management is SHOCKING. DO NOT BOOK this camp if you want quality, cleanliness or customer service. The above is only a small portion of the many issues and every camper we met there over our stay in January had the same negative comments and said they would never book there again. To date management has not even bothered to reply to any of my many attempts to make contact. Luckily the breede river was great so the kids had a nice time as they dont notice these sort of things so that was our only saving grace after such a dissappointing holiday for the adults.
1 reviews | Active since Jan 2020
Unhappy camper So we are currently at Kam'Bati River Resort and this is definitely going on the list for one of the worst camps ever . Unfriendly staff with the exception of Lionel who tried his best . We booked two sites for 14 days and 4 sites for 7 days at a total of R40000 . On arrival we were told that the canoes/ kayaks are no longer available (this could have been mentioned in a bulk email before arrival and we could have brought our own ) . The toilets are disgusting the hot water gas geyser intermittently work leaving us with cold showers for most of the time , the toilets were constantly without toilet paper. Another camper was cleaning the toilets herself just to try and keep good hygiene. 5 showers and 5 toilets is simply not enough for the camp are the fact they are uni*** toilets doesn't go down well with kids going to the shower or toilets by themselves. The upper toilets were constantly blocked and campers from that side had to drive down to use this ablution facility. The small 4x4 pool also had issues to the extent that a fellow camper had to sort it out , the other small pool for the kids was closed because sand got in the pool ! The pool bar / restaurant that only makes pizza is a failure. We went order and was told there is no cheese (at a pizza place ) or day or so later someone asked for a pizza and there was no ingredients, but we gave it another go only to find it closed at 16:20 and closing time is 5pm we were told he had a long night and last order is at 16:30 . Our kids still wanted to try the pizza and went down again the next day only to find it closed again ... response was it's closed on check in days ... fourth lucky? No we managed to order 2 cheese pizzas that took over a hour and was thrown on the table without any apology . The so called shop has nothing , bearing in mind the town is 30 minutes away . The sites are nice and green but have almost no river access, we also hired tubs for the kids and told to collect and 1pm , tubes ready tubes were flat and only received them at 2pm after no one could find a pump . On the river one tube kept going flat ! (Another trip to town to go buy tubes ) We only got one braai per two sites , one of them was broken and it took the whole to get another one . Luckily we were a group of friends so we made two braais works between 6 families! The club house remained closed and there was no holiday activity program for the kids . This resort is a cashless resort that makes no sense at all , when you in a camp with little to nothing signal people bring cash to pay ! We had to book in the beginning of the year and pay deposit, the balance was due 60 days before arrival . We were also told you can only book for 7, 14 or 21 days as we wanted 10 days but strange enough people were leaving and coming in not on 7 days intervals . In our opinion the camp only seems to care about its afri camp section. They need new management and staff . Kam'bati River Camp will never see us again along with many other campers that we spoke to #unhappycampers
1 reviews | Active since Jan 2020
Unhappy camper So we are currently at Kam'Bati River Resort and this is definitely going on the list for one of the worst camps ever . Unfriendly staff with the exception of Lionel who tried his best . We booked two sites for 14 days and 4 sites for 7 days at a total of R40000 . On arrival we were told that the canoes/ kayaks are no longer available (this could have been mentioned in a bulk email before arrival and we could have brought our own ) . The toilets are disgusting the hot water gas geyser intermittently work leaving us with cold showers for most of the time , the toilets were constantly without toilet paper. Another camper was cleaning the toilets herself just to try and keep good hygiene. 5 showers and 5 toilets is simply not enough for the camp are the fact they are uni*** toilets doesn't go down well with kids going to the shower or toilets by themselves. The upper toilets were constantly blocked and campers from that side had to drive down to use this ablution facility. The small 4x4 pool also had issues to the extent that a fellow camper had to sort it out , the other small pool for the kids was closed because sand got in the pool ! The pool bar / restaurant that only makes pizza is a failure. We went order and was told there is no cheese (at a pizza place ) or day or so later someone asked for a pizza and there was no ingredients, but we gave it another go only to find it closed at 16:20 and closing time is 5pm we were told he had a long night and last order is at 16:30 . Our kids still wanted to try the pizza and went down again the next day only to find it closed again ... response was it's closed on check in days ... fourth lucky? No we managed to order 2 cheese pizzas that took over a hour and was thrown on the table without any apology . The so called shop has nothing , bearing in mind the town is 30 minutes away . The sites are nice and green but have almost no river access, we also hired tubs for the kids and told to collect and 1pm , tubes ready tubes were flat and only received them at 2pm after no one could find a pump . On the river one tube kept going flat ! (Another trip to town to go buy tubes ) We only got one braai per two sites , one of them was broken and it took the whole to get another one . Luckily we were a group of friends so we made two braais works between 6 families! The club house remained closed and there was no holiday activity program for the kids . This resort is a cashless resort that makes no sense at all , when you in a camp with little to nothing signal people bring cash to pay ! We had to book in the beginning of the year and pay deposit, the balance was due 60 days before arrival . We were also told you can only book for 7, 14 or 21 days as we wanted 10 days but strange enough people were leaving and coming in not on 7 days intervals . In our opinion the camp only seems to care about its afri camp section. They need new management and staff . Kam'bati River Camp will never see us again along with many other campers that we spoke to #unhappycampers
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