TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
Kangopak has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Kangopak across 1 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Extremely Frustrating Experience with Kangopak I am extremely disappointed with Kangopak’s service. Last year in October, I placed an order through Lyndsay, and the parcel—sent via Courier Guy—ended up in Groblersdal instead of my address in Brits. Despite weeks of struggling and zero assistance from Kangopak, I only managed to retrieve the parcel after my lawyer contacted the courier. This year, in November, I decided to give Kangopak another chance and booked through Gaby. I explicitly requested six times in emails that my parcel be sent to the Courier Guy kiosk in Brits. Yet again, today I was contacted by the Groblersdal branch. The tracking number I only just received is wrong, and my parcel has not been sent to my requested address. It is unacceptable for a company to repeatedly ignore clear instructions and fail to respect its clients’ time and effort. I am now forced to start this process all over again. Do not rely on Kangopak to deliver parcels accurately or provide customer support.
1 reviews | Active since Jan 2020
Extremely Frustrating Experience with Kangopak I am extremely disappointed with Kangopak’s service. Last year in October, I placed an order through Lyndsay, and the parcel—sent via Courier Guy—ended up in Groblersdal instead of my address in Brits. Despite weeks of struggling and zero assistance from Kangopak, I only managed to retrieve the parcel after my lawyer contacted the courier. This year, in November, I decided to give Kangopak another chance and booked through Gaby. I explicitly requested six times in emails that my parcel be sent to the Courier Guy kiosk in Brits. Yet again, today I was contacted by the Groblersdal branch. The tracking number I only just received is wrong, and my parcel has not been sent to my requested address. It is unacceptable for a company to repeatedly ignore clear instructions and fail to respect its clients’ time and effort. I am now forced to start this process all over again. Do not rely on Kangopak to deliver parcels accurately or provide customer support.
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