1 reviews | Active since Member
On 13 December 2024 I left my vehicle in the care KCK Auto Electrical & Services at the recommendation of Just Brakes & Clutch, Vanderbijlpark. I explained to KCK that my vehicle needed a clutch replaced, and why I thought it did. I bought the clutch kit. They recommended to have the clutch cable replaced. This turned out to be problematic and they finally modified a clutch cable to fit. I was only able to collect my vehicle on the 18th of December 2024. I drove the vehicle home to discover that the left front fender was dented inward. KCK denied any knowledge. Later, upon removing the left front wheel I discovered deep grooves in the mag rim, and its residue on the brake caliper. The spacer behind the mag rim also sustained severe damage. Logic suggests that the vehicle was in motion when the unsecured wheel came off. On the eve of 19 December 2024 I prepared to leave for a holiday destination. Halfway to Kroonvaal Toll Plaza the gearbox started whining. I limped back home in forth gear. On the 20th of December 2024 I investigated. The gearbox was almost completely dry and fifth gear sustained damage. After consulting a third party I filled the gearbox with specific oil and was able to depart on holiday on the 21st of December 2024. Three days into my holiday I discovered a knocking noise when turning. After returning home from a shortened vacation, a reputable service provider informed me that the left CV was done for. The SP explained that the shock of said wheel coming off while in motion, and poor removal and replacement techniques (during clutch replacement) would have contributed to an otherwise previously perfect CV to sustain said damage. I therefore also had to have the CV replaced. The modified clutch cable lasted seven months before the cable was frayed by the sleeve and had to be replaced again. The R1000.00 discount given by KCK Auto Electrical & Services (for the damage to the fender) upon making payment did not come close to the total damage suffered, and an otherwise previously perfect vehicle was now ruined. I will most certainly not recommend KCK Auto Electrical & Services to any person/s. Also, my enquiries after discovering said discrepancies were met by much hostility, denial and inaccurate statements. I affirm that the contents of this review are true and that I’m willing to depose the prescribed oath, including photo evidence.
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