KF
KFC FONTANA PROTEA GLEN RIDGE
Unclaimed Business
KF
KFC FONTANA PROTEA GLEN RIDGE
Unclaimed Business
5 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Trustindex Rating
2TrustIndex
2
Review Distribution
1|5 Reviews
Jul '25 - Jun '26
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
28 May 2026, 08:31
Oily chicken and hair in food.
Good day I hope this email finds you well. Im utterly disappointed in this entire meal I bought from KFC on 27.05.26. Firstly , my chicken and chips was so oily I could hardly eat it. Secondly I found a hair in my dunked wings. Is this normal? Is this the service KFC provides? Attached is my slip too. 064 842 7228 Id like for a manager to contact me and the matter to be taken care further please.
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Anonymous
1 reviews | Active since Jan 2020
28 May 2026, 08:31
Oily chicken and hair in food.
Good day I hope this email finds you well. Im utterly disappointed in this entire meal I bought from KFC on 27.05.26. Firstly , my chicken and chips was so oily I could hardly eat it. Secondly I found a hair in my dunked wings. Is this normal? Is this the service KFC provides? Attached is my slip too. 064 842 7228 Id like for a manager to contact me and the matter to be taken care further please.
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Anonymous
1 reviews | Active since Jan 2020
28 May 2026, 07:52
Disgusted by the service and my order that was half
I am so fumed at what I received from KFC Metlife Plaza last night its appalling my order was two Oreo shakes and two street wise 4 the Oreo shakes was half and the chips was so dry and stale I threw away the shakes and the chips this is unacceptable the driver who brought my food was so rude I placed my order around 7 pm last night I got my order around 8:41 pm last night he told me on the app his bike has a problem I must wait for him to bring my food and the state the food was in I can’t believe it he did not greet he is on his phone taking to someone else no greet this was very rude of him what baffles me is the staff at KFC MetLife do they check if there if there drivers have proper vehicles to drive with this is uncalled for I will never order anything again from you guys
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Anonymous
1 reviews | Active since Jan 2020
28 May 2026, 07:52
Disgusted by the service and my order that was half
I am so fumed at what I received from KFC Metlife Plaza last night its appalling my order was two Oreo shakes and two street wise 4 the Oreo shakes was half and the chips was so dry and stale I threw away the shakes and the chips this is unacceptable the driver who brought my food was so rude I placed my order around 7 pm last night I got my order around 8:41 pm last night he told me on the app his bike has a problem I must wait for him to bring my food and the state the food was in I can’t believe it he did not greet he is on his phone taking to someone else no greet this was very rude of him what baffles me is the staff at KFC MetLife do they check if there if there drivers have proper vehicles to drive with this is uncalled for I will never order anything again from you guys
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Anonymous
1 reviews | Active since Jan 2020
27 May 2026, 11:14
Horrible food experience
I had a terrible experience at KFC Lyndhurst . The meat was horrible , and didn’t taste fresh . I emailed the customer care but to my surprise nobody is taking this serious. I couldn’t eat yesterday and to top things up i was on my way home and did a drive through only to get home to some old oil used on the chicken and it did not smell like KFC at all . I am very disappointed and fuming at this moment . This is very disturbing .
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Anonymous
1 reviews | Active since Jan 2020
27 May 2026, 11:14
Horrible food experience
I had a terrible experience at KFC Lyndhurst . The meat was horrible , and didn’t taste fresh . I emailed the customer care but to my surprise nobody is taking this serious. I couldn’t eat yesterday and to top things up i was on my way home and did a drive through only to get home to some old oil used on the chicken and it did not smell like KFC at all . I am very disappointed and fuming at this moment . This is very disturbing .
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Anonymous
1 reviews | Active since Jan 2020
26 May 2026, 16:39
No refund received after cancelled order
I am reporting KFC at KFC Khayelitsha Mall due to an unresolved refund issue and poor customer service. On 27 February 2026, I placed an online delivery order for 2 Crunch Burgers. After the delivery fee was added, the total amount came to R77.80. The order was later cancelled, and I was informed that the refund process would take approximately 72 hours. After not receiving the refund, I made a follow-up enquiry on 20 March 2026 regarding the matter. Despite this, I still did not receive any refund into my account. What makes this even more frustrating is that the KFC app reflects the order as “Refunded: 27 February 2026 at 16:28,” yet to this day I have never actually received the money back into my bank account. I have waited patiently for months and have still not received proper assistance, proof of payment, or any clear explanation from KFC regarding where the refund was allegedly processed. This level of customer service is unacceptable. I request urgent intervention and a proper investigation into this matter, as the funds never reflected on my side despite the app showing the order as refunded.
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Anonymous
1 reviews | Active since Jan 2020
26 May 2026, 16:39
No refund received after cancelled order
I am reporting KFC at KFC Khayelitsha Mall due to an unresolved refund issue and poor customer service. On 27 February 2026, I placed an online delivery order for 2 Crunch Burgers. After the delivery fee was added, the total amount came to R77.80. The order was later cancelled, and I was informed that the refund process would take approximately 72 hours. After not receiving the refund, I made a follow-up enquiry on 20 March 2026 regarding the matter. Despite this, I still did not receive any refund into my account. What makes this even more frustrating is that the KFC app reflects the order as “Refunded: 27 February 2026 at 16:28,” yet to this day I have never actually received the money back into my bank account. I have waited patiently for months and have still not received proper assistance, proof of payment, or any clear explanation from KFC regarding where the refund was allegedly processed. This level of customer service is unacceptable. I request urgent intervention and a proper investigation into this matter, as the funds never reflected on my side despite the app showing the order as refunded.
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Anonymous
1 reviews | Active since Jan 2020
25 May 2026, 17:40
KFC
I bought a family meal at Heathpark Kfc tonight and I am really dissapointed.The burger buns were burnt,the patties were an off color,The chicken was dry and flavourless.This is the second time I buy from this branch and utterly dissapointed.
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Anonymous
1 reviews | Active since Jan 2020
25 May 2026, 17:40
KFC
I bought a family meal at Heathpark Kfc tonight and I am really dissapointed.The burger buns were burnt,the patties were an off color,The chicken was dry and flavourless.This is the second time I buy from this branch and utterly dissapointed.
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Anonymous
1 reviews | Active since Jan 2020
25 May 2026, 05:59
*****ulent Drivers And KFC App ****.
Absolutely disgusted with the service from KFC The Ridge and their customer care team. I’m sitting here hungry and frustrated because my order was never delivered, yet the driver falsely claimed it was. Instead of helping resolve the issue, nobody seems to care or take accountability. What makes it worse is being treated like I’m lying when your own driver failed to do his job properly. This level of dishonesty and poor customer service is unacceptable. Customers spend their hard-earned money expecting basic service, not stress, hunger, and attitude. I did not receive my food, so I expect a full refund immediately. Paying for an order that never arrived is ridiculous. Do better, KFC. This experience was beyond disappointing. And FYI I am not going to be buying at that fast food joint ever again!!
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Anonymous
1 reviews | Active since Jan 2020
25 May 2026, 05:59
*****ulent Drivers And KFC App ****.
Absolutely disgusted with the service from KFC The Ridge and their customer care team. I’m sitting here hungry and frustrated because my order was never delivered, yet the driver falsely claimed it was. Instead of helping resolve the issue, nobody seems to care or take accountability. What makes it worse is being treated like I’m lying when your own driver failed to do his job properly. This level of dishonesty and poor customer service is unacceptable. Customers spend their hard-earned money expecting basic service, not stress, hunger, and attitude. I did not receive my food, so I expect a full refund immediately. Paying for an order that never arrived is ridiculous. Do better, KFC. This experience was beyond disappointing. And FYI I am not going to be buying at that fast food joint ever again!!
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Anonymous
1 reviews | Active since Jan 2020
24 May 2026, 15:25
KFC Athlone (Rondebosch East) and Muizenberg
KFC Athlone (Rondebosch East) and Muizenberg. Worst chips I have ever had in my over 60 years. Ate half at both establishments, because I was so hungry. They must ask KFC Capricorn square how to do chips properly.
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Anonymous
1 reviews | Active since Jan 2020
24 May 2026, 15:25
KFC Athlone (Rondebosch East) and Muizenberg
KFC Athlone (Rondebosch East) and Muizenberg. Worst chips I have ever had in my over 60 years. Ate half at both establishments, because I was so hungry. They must ask KFC Capricorn square how to do chips properly.
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