KR
Khama Rhino Sanctuary
Unclaimed Business
KR
Khama Rhino Sanctuary
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Travel & Vacation
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Patrick K
1 reviews | Active since Jan 2020
23 Dec 2024, 06:43
Khama Rhino Sanctuary Reservations desk
I would like to bring my family to the sanctuary. I have mailed reservations. There is a lady who is responding to my mails called Ruth. The first mail I sent asking if I could reserve a campsite received a response back “we have availability” and that was it. No salutations, no etiquette. Leaves a bitter taste considering all the amazing reviews. I will not however let one interaction ruin the holidays. I have since sent 3 more emails last three days requesting an invoice that I can use to make payment. No response. I will keep at it.
Helpful (0)
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Patrick K
1 reviews | Active since Jan 2020
23 Dec 2024, 06:43
Khama Rhino Sanctuary Reservations desk
I would like to bring my family to the sanctuary. I have mailed reservations. There is a lady who is responding to my mails called Ruth. The first mail I sent asking if I could reserve a campsite received a response back “we have availability” and that was it. No salutations, no etiquette. Leaves a bitter taste considering all the amazing reviews. I will not however let one interaction ruin the holidays. I have since sent 3 more emails last three days requesting an invoice that I can use to make payment. No response. I will keep at it.
0
Replies (0)RT
Rico T
1 reviews | Active since Jan 2020
17 Jul 2023, 13:31
Pathetic service from Khama Rhino Sanctuary
Khama Rhino have good camping sites, but I will not recommend them due to their poor and pathetic admin (By the name Ruth) & account services (Kago & Quin) . My booking was paid almost 3 months in advance, just to be told on arrival I have not paid. I was forced to pay again on departure. Weeks later they admit it was their mistake, and a 45 days later I'm still waiting for my funds to be returned (after numerous promises). Make ABSOLUTELY sure you have a valid proof of payment, especialy when booked through an agent. Kago & Quin (from accounts) simply refused to answer ANY of my emails. The same happen to friends of mine a few months ago. They never got their money back..
Helpful (0)
|Replies (0)RT
Rico T
1 reviews | Active since Jan 2020
17 Jul 2023, 13:31
Pathetic service from Khama Rhino Sanctuary
Khama Rhino have good camping sites, but I will not recommend them due to their poor and pathetic admin (By the name Ruth) & account services (Kago & Quin) . My booking was paid almost 3 months in advance, just to be told on arrival I have not paid. I was forced to pay again on departure. Weeks later they admit it was their mistake, and a 45 days later I'm still waiting for my funds to be returned (after numerous promises). Make ABSOLUTELY sure you have a valid proof of payment, especialy when booked through an agent. Kago & Quin (from accounts) simply refused to answer ANY of my emails. The same happen to friends of mine a few months ago. They never got their money back..
0
Replies (0)