KN
Kia N1
Unclaimed Business
KN
Performance(last 12 months):
TrustIndex
0
Â
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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AM
Ashli M
1 reviews | Active since Jan 2020
29 Jan 2025, 15:07
Absolutely great
I had the opportunity to meet with one exceptional person, Joseph at Kia N1 city. Even though I didn't qualify for a vehicle at Kia, he was very kind and considerate from the beginning to the end. The customer service he provided and a friendship-like service was one I'll always be grateful for. Thank you to Joseph and the team.
Helpful (0)
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Ashli M
1 reviews | Active since Jan 2020
29 Jan 2025, 15:07
Absolutely great
I had the opportunity to meet with one exceptional person, Joseph at Kia N1 city. Even though I didn't qualify for a vehicle at Kia, he was very kind and considerate from the beginning to the end. The customer service he provided and a friendship-like service was one I'll always be grateful for. Thank you to Joseph and the team.
0
Replies (0)mA
mustafa A
1 reviews | Active since Jan 2020
14 Nov 2022, 14:00
Kia promise is hopeless promise
Worst sales people dealt with. Theo and Moses are just the worst to deal with. Worst experience purchasing a car ever. From delaying the purchase, to delays in receiving my inatis papers, spare keys, and number plates. as the vehicle was fully paid for but the excuses after they received their money was just beyond me. No alarm in vehicle, and was not declared to me. Vehicle had Dekra report but had to tell sales guys what was wrong with vehicle. They attempted to fix, but what shoddy work from Kia. Asked to speak to dealer principle and was given a loan car for two days but nothing was actually repaired on vehicle and was told that i should drive the car for few more days to see if problem goes away as this is what their workshop told them. I own many vehicles and never ever heard such bull in my life. I guess im stuck with a vehicle for a while with extra repairs because i bought it out of desperation thinking Kia reliability but will never trust Kia ever again.
Helpful (0)
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mustafa A
1 reviews | Active since Jan 2020
14 Nov 2022, 14:00
Kia promise is hopeless promise
Worst sales people dealt with. Theo and Moses are just the worst to deal with. Worst experience purchasing a car ever. From delaying the purchase, to delays in receiving my inatis papers, spare keys, and number plates. as the vehicle was fully paid for but the excuses after they received their money was just beyond me. No alarm in vehicle, and was not declared to me. Vehicle had Dekra report but had to tell sales guys what was wrong with vehicle. They attempted to fix, but what shoddy work from Kia. Asked to speak to dealer principle and was given a loan car for two days but nothing was actually repaired on vehicle and was told that i should drive the car for few more days to see if problem goes away as this is what their workshop told them. I own many vehicles and never ever heard such bull in my life. I guess im stuck with a vehicle for a while with extra repairs because i bought it out of desperation thinking Kia reliability but will never trust Kia ever again.
0
Replies (0)CS
Christina S
1 reviews | Active since Jan 2020
10 Mar 2022, 07:51
Would you buy a car you cannot test drive?
We expressed interest in purchasing a Sonet from Kia N1 City end 2021. We were approved for finance and went on a waiting list. Yesterday we were called to say they have received one vehicle. We can take it, or it goes to the next person on the list. We asked if we could test drive the vehicle and were told "no". It was not a discussion or option, we were quickly reminded of how many other people were waiting and if we didn't want it they would just carry on with the list. Now how do I part with over R300000 without test driving the vehicle. I have only seen the vehicle in automatic, but wanted to get a feel of the engine, and the driving experience. I am sure this is a fair request if you are parting with so much money. When I expressed my disgust the agent was saying that with covid people need to wait for cars, which we have since Dec. However I cannot agree to taking a car just from a phone call, no option of driving it, no option of negotiating the driving of the vehicle for when the next one comes in, just sorry, and the car is gone. Really, they you still remind me the car has already gone to the next customer as if to rub it in my face. I am horrified.
Helpful (0)
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Christina S
1 reviews | Active since Jan 2020
10 Mar 2022, 07:51
Would you buy a car you cannot test drive?
We expressed interest in purchasing a Sonet from Kia N1 City end 2021. We were approved for finance and went on a waiting list. Yesterday we were called to say they have received one vehicle. We can take it, or it goes to the next person on the list. We asked if we could test drive the vehicle and were told "no". It was not a discussion or option, we were quickly reminded of how many other people were waiting and if we didn't want it they would just carry on with the list. Now how do I part with over R300000 without test driving the vehicle. I have only seen the vehicle in automatic, but wanted to get a feel of the engine, and the driving experience. I am sure this is a fair request if you are parting with so much money. When I expressed my disgust the agent was saying that with covid people need to wait for cars, which we have since Dec. However I cannot agree to taking a car just from a phone call, no option of driving it, no option of negotiating the driving of the vehicle for when the next one comes in, just sorry, and the car is gone. Really, they you still remind me the car has already gone to the next customer as if to rub it in my face. I am horrified.
0
Replies (0)PN
Paki N
1 reviews | Active since Jan 2020
7 Nov 2021, 06:44
Excellent service at Kia N1 city
Excellent service by Celest at Kia N1 city, so grateful for such a smooth car buying process, great communication and passion for what you do. Keep up the great work guys🙌🙌🙌.
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Cal R
1 reviews | Active since Jan 2020
20 Jun 2021, 19:34
Poor service Kia N1 Goodwood Cape Town
On the 19th June 2021 just before 12 in the afternoon we arrived at Kia N1, Goodwood, Cape Town. We entered through a door between the new and used cars parked. A coloured female shouted from approximately 25m away Hello more than 5 times. At the same time a used car salesman spike to us. She was about 15m away when I told her that she don't shout at me as this is not a Shabeen. Furthermore I told her it is really not ethical to shout at clients interested in buying a vehicle. Another male approached me and apologized. I requested to see the manager and he said he is the manager. His excuse is that she is the top sales woman and has a vibrant attitude. He said that we should have entered through another door but all the doors opened at the dealership and there are no signs telling clients where to enter. While we were there, all that the sales parsons does was stand at the entrance where it is alleged the clients must standing and smoking in the entrance door. Does that gives her the right to shout at clients there service sucks. Kia N1 recently opened its doors and they have this poor service. This dealership doesn't even deserve a star!!!
Helpful (0)
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Cal R
1 reviews | Active since Jan 2020
20 Jun 2021, 19:34
Poor service Kia N1 Goodwood Cape Town
On the 19th June 2021 just before 12 in the afternoon we arrived at Kia N1, Goodwood, Cape Town. We entered through a door between the new and used cars parked. A coloured female shouted from approximately 25m away Hello more than 5 times. At the same time a used car salesman spike to us. She was about 15m away when I told her that she don't shout at me as this is not a Shabeen. Furthermore I told her it is really not ethical to shout at clients interested in buying a vehicle. Another male approached me and apologized. I requested to see the manager and he said he is the manager. His excuse is that she is the top sales woman and has a vibrant attitude. He said that we should have entered through another door but all the doors opened at the dealership and there are no signs telling clients where to enter. While we were there, all that the sales parsons does was stand at the entrance where it is alleged the clients must standing and smoking in the entrance door. Does that gives her the right to shout at clients there service sucks. Kia N1 recently opened its doors and they have this poor service. This dealership doesn't even deserve a star!!!
0
Replies (0)