KP
Kia Pinetown
Unclaimed Business
KP
Performance(last 12 months):
#44Ranked In Automotive
-100 NPSUnlikely
Ranking
#44
in Automotive
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|3 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Alizwa
1 reviews | Active since Jan 2020
19 Feb 2026, 05:50
Managers at Kia Pinetown town
I regret my purchase with kia motors Pinetown since day one of my car delivery I notice the bornet was not opening it was November 2025 they didn't fix my car bornet, and my car registration they didn't do it they said I must go to traffic and do it they will refund me they didn't refund. I end up yesterday fixing my own car bornet with my own costs because I'm tired of waiting since November 2025. Then on 17 February 2026 I fixed my own car bornet. I regret my purchase at Kia motors Pinetown. If I can rate their services its 15% they don't care xeim at all.
Helpful (0)
|Replies (0)A
Alizwa
1 reviews | Active since Jan 2020
19 Feb 2026, 05:50
Managers at Kia Pinetown town
I regret my purchase with kia motors Pinetown since day one of my car delivery I notice the bornet was not opening it was November 2025 they didn't fix my car bornet, and my car registration they didn't do it they said I must go to traffic and do it they will refund me they didn't refund. I end up yesterday fixing my own car bornet with my own costs because I'm tired of waiting since November 2025. Then on 17 February 2026 I fixed my own car bornet. I regret my purchase at Kia motors Pinetown. If I can rate their services its 15% they don't care xeim at all.
0
Replies (0)AM
Alizwa M
1 reviews | Active since Jan 2020
8 Jan 2026, 19:13
Bad experience I found on kia Pinetown b81
Bad experience I got from Kia Pinetown, I bought a vehicle there then 29 Nov2025 they delivered a vehicle I notice that the bornet wasn't opening. I report the issue then they said they will fix it but till today it's not fixed. I do follow-up for vehicle registration until they said I should go my self and do it at traffic department. They don't care I give up on them. The experience they gave me as a first time car owner is bad really.
Helpful (0)
|Replies (0)AM
Alizwa M
1 reviews | Active since Jan 2020
8 Jan 2026, 19:13
Bad experience I found on kia Pinetown b81
Bad experience I got from Kia Pinetown, I bought a vehicle there then 29 Nov2025 they delivered a vehicle I notice that the bornet wasn't opening. I report the issue then they said they will fix it but till today it's not fixed. I do follow-up for vehicle registration until they said I should go my self and do it at traffic department. They don't care I give up on them. The experience they gave me as a first time car owner is bad really.
0
Replies (0)AM
Alizwa M
1 reviews | Active since Jan 2020
8 Jan 2026, 08:28
Ms
I'm not happy with the purchase, they delivered a car with bornet not opening till today they don't fix it. 2nd my car registration they didn't do my car registration till today they delivered vehicle 29 November 2025. I'm not happy with my first time vehicle purchase the experience I got is very bad.
Helpful (0)
|Replies (0)AM
Alizwa M
1 reviews | Active since Jan 2020
8 Jan 2026, 08:28
Ms
I'm not happy with the purchase, they delivered a car with bornet not opening till today they don't fix it. 2nd my car registration they didn't do my car registration till today they delivered vehicle 29 November 2025. I'm not happy with my first time vehicle purchase the experience I got is very bad.
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Replies (0)M
Mister
1 reviews | Active since Jan 2020
31 Jul 2024, 14:39
Brand new car gave issues with jacking while is in motion and loosing a power and steering failure steering pump
Brand new car gave issues with jacking while is in motion and loosing a power and steering failure steering pump.kia picanto 1.0 street 2022 model.
Helpful (0)
|Replies (0)M
Mister
1 reviews | Active since Jan 2020
31 Jul 2024, 14:39
Brand new car gave issues with jacking while is in motion and loosing a power and steering failure steering pump
Brand new car gave issues with jacking while is in motion and loosing a power and steering failure steering pump.kia picanto 1.0 street 2022 model.
0
Replies (0)NN
Njabulo N
1 reviews | Active since Jan 2020
8 May 2023, 08:44
Broad day light ******* by Kia Pinetown
My name is Njabulo Ntombela, ID 850111 5722 08 3. I kindly request your intervention and assistance in the matter tabled below. I bought a reliable car, Kia Sportage 2.4 AWD in 2017 and had manufacturer’s warranty that expired in year 2021. I also had extended warranty that I also got from Kia, powered by M-sure that is due to expire end of year 2023. On Saturday 03 July 2022 my car had engine failure. It was towed to Kia Pinetown for repairs under warranty. Kia diagnosed the car and had me liable for a diagnostic fee of R800. They told me that this amount will be discounted on the repair total if the car is repaired by them. After their diagnosis, they found that the engine is not turning. They put through a claim to M-sure for a new engine. M-Sure then further required my service book, quotation for repairs and Engineer’s report from Kia Pinetown. Kia Pinetown made me pay another hefty amount for engine stripping by a qualified engineer which was R4300.00 and said that only after this payment were they going to be able to give a quote to M-Sure of what needs to be repaired. They told me that this amount will be claimed from M-Sure and refunded back to me because Kia cannot risk paying the engineer for stripping if they do not know if my claim would be approved or not. The claim dragged and I was sent from pillar to post and I eventually had my car repaired with a new short block. I got my car from Kia Pinetown on 30 December 2022 and I had the car re-registered on 12 April 2023 after the disk had expired in January using my own funds, but that is beside the point. The claim to have the car repaired was approved and the invoice sent through to M-Sure. All these funds were paid to Kia Pinetown by M-Sure. 1. The R800 that I paid for diagnosing the car was not discounted in the invoice as per promise made to me by Ms Linda Ramouthar, service advisor at Kia Pinetown. Hence, I would like to have it back. 2. The engineer’s fee was claimed from M-Sure but was not returned to the person that paid for it initially. The promise made by Linda was not honored and I was ******, intentionally. I raised these issued as I made an attempt to claim the funds due to me (R800 + R4300), but management at Kia Pinetown does not take me seriously. They hide behind the fact that their ex employee Linda is no longer working for them, which is a reason not good enough for a customer not to get refunded what is rightfully theirs. I hereby request for your intervention in this matter because I feel that I am being ****** deliberately and taken advantage of. My rights as a paying customer are being violated. My calls are never returned, and my emails are never answered regarding this matter. Hope that the indecent conduct by Kia Pinetown can be fairly reviewed and justice be served. Kia Pinetown service department can be contacted on 031 000 1383 or email, talial@kia.co.za Regards Njabulo Ntombela, a not so happy Kia client.
Helpful (0)
|Replies (0)NN
Njabulo N
1 reviews | Active since Jan 2020
8 May 2023, 08:44
Broad day light ******* by Kia Pinetown
My name is Njabulo Ntombela, ID 850111 5722 08 3. I kindly request your intervention and assistance in the matter tabled below. I bought a reliable car, Kia Sportage 2.4 AWD in 2017 and had manufacturer’s warranty that expired in year 2021. I also had extended warranty that I also got from Kia, powered by M-sure that is due to expire end of year 2023. On Saturday 03 July 2022 my car had engine failure. It was towed to Kia Pinetown for repairs under warranty. Kia diagnosed the car and had me liable for a diagnostic fee of R800. They told me that this amount will be discounted on the repair total if the car is repaired by them. After their diagnosis, they found that the engine is not turning. They put through a claim to M-sure for a new engine. M-Sure then further required my service book, quotation for repairs and Engineer’s report from Kia Pinetown. Kia Pinetown made me pay another hefty amount for engine stripping by a qualified engineer which was R4300.00 and said that only after this payment were they going to be able to give a quote to M-Sure of what needs to be repaired. They told me that this amount will be claimed from M-Sure and refunded back to me because Kia cannot risk paying the engineer for stripping if they do not know if my claim would be approved or not. The claim dragged and I was sent from pillar to post and I eventually had my car repaired with a new short block. I got my car from Kia Pinetown on 30 December 2022 and I had the car re-registered on 12 April 2023 after the disk had expired in January using my own funds, but that is beside the point. The claim to have the car repaired was approved and the invoice sent through to M-Sure. All these funds were paid to Kia Pinetown by M-Sure. 1. The R800 that I paid for diagnosing the car was not discounted in the invoice as per promise made to me by Ms Linda Ramouthar, service advisor at Kia Pinetown. Hence, I would like to have it back. 2. The engineer’s fee was claimed from M-Sure but was not returned to the person that paid for it initially. The promise made by Linda was not honored and I was ******, intentionally. I raised these issued as I made an attempt to claim the funds due to me (R800 + R4300), but management at Kia Pinetown does not take me seriously. They hide behind the fact that their ex employee Linda is no longer working for them, which is a reason not good enough for a customer not to get refunded what is rightfully theirs. I hereby request for your intervention in this matter because I feel that I am being ****** deliberately and taken advantage of. My rights as a paying customer are being violated. My calls are never returned, and my emails are never answered regarding this matter. Hope that the indecent conduct by Kia Pinetown can be fairly reviewed and justice be served. Kia Pinetown service department can be contacted on 031 000 1383 or email, talial@kia.co.za Regards Njabulo Ntombela, a not so happy Kia client.
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Replies (0)TC
Taliah C
1 reviews | Active since Jan 2020
5 Oct 2022, 20:04
Pleasant experience
Booked my kia in for service and what a pleasant experience. From the moment I entered to the very last second, I was absolutely impressed with everyone who assisted me. The team at Kia Pinetown is truly customer centric. From warm friendly smiles ,kind gestures and a seamless service. I am happy to say I can’t wait for my next service. A special thank you to Linda at the service department, she really did go above and beyond her services. Definitely an asset to the company. An unforgettable experience indeed. Keep up the fantastic work. Much appreciated, Miss Chetty.
Helpful (0)
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Taliah C
1 reviews | Active since Jan 2020
5 Oct 2022, 20:04
Pleasant experience
Booked my kia in for service and what a pleasant experience. From the moment I entered to the very last second, I was absolutely impressed with everyone who assisted me. The team at Kia Pinetown is truly customer centric. From warm friendly smiles ,kind gestures and a seamless service. I am happy to say I can’t wait for my next service. A special thank you to Linda at the service department, she really did go above and beyond her services. Definitely an asset to the company. An unforgettable experience indeed. Keep up the fantastic work. Much appreciated, Miss Chetty.
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Replies (0)LC
Larissa C
1 reviews | Active since Jan 2020
20 Aug 2022, 07:44
What a farce!!!!
Last night I saw this wonderful advert on Facebook about Kia Pinetown doing an event today starting at 8:30. Saying come in and we are celebrating woman, etc. I looked again this morning and reread it and it looked very enticing. So I went to the event to discover that absolutely nothing was happening except every lady that comes in gets a water bottle!!! That isn't much of an event is it???? So I complained and then when I went out and back to my car, I went onto Facebook and I see that they had changed the wording on the advert. At some stage during the day they are going to do boerewors rolls. Absolutely great event!!!! Don't you think so???? Not one of the agents even got up and greeted me either, they just sat at their desks. What a farce!!!! What a lie!!!! Kia Pinetown you need to get an event planner and do things properly!!!! You have now ruined the reputation of Kia. I won't ever buy from Kia as if this is the service delivery you provide I don't want one of your cars and neither would any of my family!!!!
Helpful (0)
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Larissa C
1 reviews | Active since Jan 2020
20 Aug 2022, 07:44
What a farce!!!!
Last night I saw this wonderful advert on Facebook about Kia Pinetown doing an event today starting at 8:30. Saying come in and we are celebrating woman, etc. I looked again this morning and reread it and it looked very enticing. So I went to the event to discover that absolutely nothing was happening except every lady that comes in gets a water bottle!!! That isn't much of an event is it???? So I complained and then when I went out and back to my car, I went onto Facebook and I see that they had changed the wording on the advert. At some stage during the day they are going to do boerewors rolls. Absolutely great event!!!! Don't you think so???? Not one of the agents even got up and greeted me either, they just sat at their desks. What a farce!!!! What a lie!!!! Kia Pinetown you need to get an event planner and do things properly!!!! You have now ruined the reputation of Kia. I won't ever buy from Kia as if this is the service delivery you provide I don't want one of your cars and neither would any of my family!!!!
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Replies (0)NM