Kick Planet is a ****mer

I bought sneakers on the 29th Nov and I still haven't received my parcel. The phone number is always off. The font respond to emails etc. PAYFAST has to step in and refuse me my money. Or they should give us the correct contact details. They surely audit their clients, I don't think they allow ****mers to sign up for their services to **** people. I Wang my money back.