K
Kidico.co.za
Unclaimed Business
K
Kidico.co.za
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#13
in Education & Training
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceEN
Este N
1 reviews | Active since Jan 2020
18 Dec 2024, 17:49
2 weeks since I placed my order!!
At first I phoned them and requested to send my own courier for collection which they confirmed it could be done through the website I can just choose collection during checkout process. But clearly the consultant didn’t know that there is no option on the website and the only option is for them to arrange courier. I then phoned them and did the payment manually on the 4th of December!! After no updates I mailed them on the 17th which they informed me they made a mistake and the labels was send out with their courier arrangement!! And that I will receive it on Tuesday. Nothing received!! I mailed them again to request the tracking number with no further feedback. I even tried to phone and the guy said sorry the lines are unclear and he can’t hear me. I requested that he reply to my mail regarding the updates on my delivery still no reply back also no package!!!!!!
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Este N
1 reviews | Active since Jan 2020
18 Dec 2024, 17:49
2 weeks since I placed my order!!
At first I phoned them and requested to send my own courier for collection which they confirmed it could be done through the website I can just choose collection during checkout process. But clearly the consultant didn’t know that there is no option on the website and the only option is for them to arrange courier. I then phoned them and did the payment manually on the 4th of December!! After no updates I mailed them on the 17th which they informed me they made a mistake and the labels was send out with their courier arrangement!! And that I will receive it on Tuesday. Nothing received!! I mailed them again to request the tracking number with no further feedback. I even tried to phone and the guy said sorry the lines are unclear and he can’t hear me. I requested that he reply to my mail regarding the updates on my delivery still no reply back also no package!!!!!!
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Zulfa R
1 reviews | Active since Jan 2020
16 Jan 2023, 09:35
Despicable Service!!!
I placed an in order on the 24th of December, and appreciate that the company was closed when the order was placed, but upon return I received an email from Tara confirming that my order will be received at the end of the following week. I made arrangements to have the school return the stationery so that I could label it but had to make alternative arrangement as I had not received my labels from Kidico as promised. I spoke to Miche` who assured me that my order will be cancelled and that I will receive email confirmation thereof, instead, I received an email stating that my order is complete. I have no use for the labels and all the lady I spoke to today (who dropped the call before I could get her name), could say, is that they have a backlog in printing. She had clearly not being paying attention as I don't need them printed, I need to them cancelled. I have not received any responses to my emails regarding the cancellation despite numerous follow ups.
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Zulfa R
1 reviews | Active since Jan 2020
16 Jan 2023, 09:35
Despicable Service!!!
I placed an in order on the 24th of December, and appreciate that the company was closed when the order was placed, but upon return I received an email from Tara confirming that my order will be received at the end of the following week. I made arrangements to have the school return the stationery so that I could label it but had to make alternative arrangement as I had not received my labels from Kidico as promised. I spoke to Miche` who assured me that my order will be cancelled and that I will receive email confirmation thereof, instead, I received an email stating that my order is complete. I have no use for the labels and all the lady I spoke to today (who dropped the call before I could get her name), could say, is that they have a backlog in printing. She had clearly not being paying attention as I don't need them printed, I need to them cancelled. I have not received any responses to my emails regarding the cancellation despite numerous follow ups.
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Carmz C
1 reviews | Active since Jan 2020
10 Mar 2021, 09:36
Bad Service
Definitely do not want to be giving any stars but I can't write a review without doing so. I recently purchased Labels from Kidico.co.za for my sons bottles for school. It cost me R66.00 for these labels, which I was happy to pay. However once payment was made and received on their side, I received an email from them stating the following regarding delivery fees: "We have recently added Pargo to our website as a shipping method and had some issues with it while loading as you’ll notice on your order form that your shipping was free. Please make payment of R80.00 for your Pargo delivery" so please explain to me how this is my problem? It is an error on your side? your website? yet I must resolve the issue? NO!! I am the customer, because of an error on your website how does this become my problem? a customers problem? My invoice said "R66.00"and no delivery fee, so I paid what I was invoiced for, which you guys then need honour!! How is the delivery fee MORE than my actual purchase of R66.00??? this is beyond ridiculous! I asked for a refund as I am not paying R80.00 for delivery for 30 labels, her response was no problem please send banking details?? Great customer service I must say. Yes I understand there is delivery fees when making online purchases which I would normally pay for but if it is an error on your side then you as the business should rectify this. Absolutely shocked by this! if you can't handle running your small little business then maybe you shouldn't run it at all.
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Carmz C
1 reviews | Active since Jan 2020
10 Mar 2021, 09:36
Bad Service
Definitely do not want to be giving any stars but I can't write a review without doing so. I recently purchased Labels from Kidico.co.za for my sons bottles for school. It cost me R66.00 for these labels, which I was happy to pay. However once payment was made and received on their side, I received an email from them stating the following regarding delivery fees: "We have recently added Pargo to our website as a shipping method and had some issues with it while loading as you’ll notice on your order form that your shipping was free. Please make payment of R80.00 for your Pargo delivery" so please explain to me how this is my problem? It is an error on your side? your website? yet I must resolve the issue? NO!! I am the customer, because of an error on your website how does this become my problem? a customers problem? My invoice said "R66.00"and no delivery fee, so I paid what I was invoiced for, which you guys then need honour!! How is the delivery fee MORE than my actual purchase of R66.00??? this is beyond ridiculous! I asked for a refund as I am not paying R80.00 for delivery for 30 labels, her response was no problem please send banking details?? Great customer service I must say. Yes I understand there is delivery fees when making online purchases which I would normally pay for but if it is an error on your side then you as the business should rectify this. Absolutely shocked by this! if you can't handle running your small little business then maybe you shouldn't run it at all.
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Theressa S
1 reviews | Active since Jan 2020
13 Nov 2020, 06:04
Great Work. Thank you Kidico.
This is my second year ordering school labels for stationary, clothing (iron on), shoes, bags Tags and books from kidico and got a free gift ( gift labels). Not expensive at all! These labels are so cute and easy to use. They are fast with their service even when their web site says that it may take a while....I orderd the 9th at night and received it on the 12th. Thank you for making it so easy to mark my childs stuff!
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Theressa S
1 reviews | Active since Jan 2020
13 Nov 2020, 06:04
Great Work. Thank you Kidico.
This is my second year ordering school labels for stationary, clothing (iron on), shoes, bags Tags and books from kidico and got a free gift ( gift labels). Not expensive at all! These labels are so cute and easy to use. They are fast with their service even when their web site says that it may take a while....I orderd the 9th at night and received it on the 12th. Thank you for making it so easy to mark my childs stuff!
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Theressa S
1 reviews | Active since Jan 2020
13 Nov 2020, 06:04
Great Job. Thank you Kidico!
This company is amazing! Its my second year order labels for them! The labels are so cute and so easy to use! Not expensive at all! They are fast even tough the website says it may take a while....got my order in 3 days! Thank you for making it easy to mark my childs school stuff!
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Theressa S
1 reviews | Active since Jan 2020
13 Nov 2020, 06:04
Great Job. Thank you Kidico!
This company is amazing! Its my second year order labels for them! The labels are so cute and so easy to use! Not expensive at all! They are fast even tough the website says it may take a while....got my order in 3 days! Thank you for making it easy to mark my childs school stuff!
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