Unreliable and unproffesional

Aftee Oobasure reject my claim of cracks in the house we decided to pay out of pockets and let it fixed by Kjb maintenance and paid R17500, After a eek the cracks wer there again and the rooms wer painted with gloss paint but they used waterpaint. Omar was incharge of the project its been 2mnths ago and he just make promises to fix it .It's been 2mnths and still promises. I thought they are a professional s but honestly did a sloppy job.I just want them to fix the problem.Omars cell 0633271955