Angry client

KLG Energy advertises their business on Facebook and the have a legit website but they are *************. I purchased the k3 inventor from them and paid the amount of R4575 assisted by Ruben Coetzee, they said they will send me tracking information in 24_72hours but it's been 5 days, and the ignoring my text on WhatsApp and their email address no longer exists. I last heard from them the day I made a purchase and payment.