We pay the same

On numerous occasions when I visit the institution I need to see the reception first and after she registers me then I have to wait in line. One of their operating ways is that there are no appointments and it's a first come first service. Except in all these visits all colored people and Indian people get to jump the queue. Meanwhile the dentist don't even bother consulting their patients, the consulting is done via an assistant interpreting ( wondering how they deal with other races if not their own)