Sick and Tired.... Literally.

Staff are cold and have no sympathy. Nobody is asking for their hand to be held, but it's extremely discouraging when you come in sick, with questions and your questions aren't answered because they just want to get done with the queue. No advice or anecdotes. Just a simple: You should have come earlier. That time time you've been there since 06:50 in the morning and only get to consult at 13:10...