KK
Kloppers Knysna
Unclaimed Business
KK
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
100
Recommended: Very Likely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceEL
Elaine L
1 reviews | Active since Jan 2020
13 Mar 2025, 08:18
Satisfied customer
Dealing with Jerome in the bed department and Thando at Kloppers Knysna was an absolute pleasure .I bought a bed from Jerome and a dishwasher from Thando and I received exceptional service. Thank you
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Daniel M
1 reviews | Active since Jan 2020
6 Jan 2025, 07:27
Won't accept return of broken goods
Bought a new TV on Saturday the 4th of January we left as Kloppers was closing. Got home to see the TV was not working and had a Crack in the LED. We returned it early on Monday morning. We were then told by Lourie in tv sales that Kloppers takes no responsibility over the break and advised us to claim from insurance. I'll be contacting LG and Oombutsman
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Daniel M
1 reviews | Active since Jan 2020
6 Jan 2025, 07:27
Won't accept return of broken goods
Bought a new TV on Saturday the 4th of January we left as Kloppers was closing. Got home to see the TV was not working and had a Crack in the LED. We returned it early on Monday morning. We were then told by Lourie in tv sales that Kloppers takes no responsibility over the break and advised us to claim from insurance. I'll be contacting LG and Oombutsman
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oliver J
1 reviews | Active since Jan 2020
4 Nov 2024, 07:49
Oliver j
I visited Kloppers Knysna's computer department last week and was disappointed by the lack of assistance from salespeople Craig and Roston. They didn't acknowledge my presence, leaving me unattended. In contrast, the usual service from the big bearded gentleman is exceptional. His absence highlighted a noticeable decline in service quality and product knowledge.
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oliver J
1 reviews | Active since Jan 2020
4 Nov 2024, 07:49
Oliver j
I visited Kloppers Knysna's computer department last week and was disappointed by the lack of assistance from salespeople Craig and Roston. They didn't acknowledge my presence, leaving me unattended. In contrast, the usual service from the big bearded gentleman is exceptional. His absence highlighted a noticeable decline in service quality and product knowledge.
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Chris B
1 reviews | Active since Jan 2020
14 Sept 2024, 16:28
Poor after sales servuce
I purchased a king size mattress last year.The mattress has sagged making it extremely uncomfortable.I contacted Pieter in the bed department who acknowledged the mattress was under a year old and that my complaint should e adressed.Kloppers put me in conract with Tracy from Sealy who was very slow and totally unhelpful.Said it was my problem.I contacted Pieter from Kloppers twice.He undertook to resolve.More than two weeks and no contact.Shocking service.I purchased the mattress from Kloppers and expect them to resolve this.The cost of the mattress was around R14,000.My previous experience has always been good but thus is the first time i have purcgased a bed.Perhaps its bed division is not up to srandard
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Chris B
1 reviews | Active since Jan 2020
14 Sept 2024, 16:28
Poor after sales servuce
I purchased a king size mattress last year.The mattress has sagged making it extremely uncomfortable.I contacted Pieter in the bed department who acknowledged the mattress was under a year old and that my complaint should e adressed.Kloppers put me in conract with Tracy from Sealy who was very slow and totally unhelpful.Said it was my problem.I contacted Pieter from Kloppers twice.He undertook to resolve.More than two weeks and no contact.Shocking service.I purchased the mattress from Kloppers and expect them to resolve this.The cost of the mattress was around R14,000.My previous experience has always been good but thus is the first time i have purcgased a bed.Perhaps its bed division is not up to srandard
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Gerrie P
1 reviews | Active since Jan 2020
28 Aug 2024, 07:53
Poor after-sales service
Purchased a Xiaomi Robotic Vacuum from Kloppers George. The unit started malfunctioning RE navigation. Took it back, Kloppers George refused to exchange unit in contravention of CPA and insisted on repairing it. The received the unit back claiming it was working correctly. Unfortunately still not navigating as it did before.
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Gerrie P
1 reviews | Active since Jan 2020
28 Aug 2024, 07:53
Poor after-sales service
Purchased a Xiaomi Robotic Vacuum from Kloppers George. The unit started malfunctioning RE navigation. Took it back, Kloppers George refused to exchange unit in contravention of CPA and insisted on repairing it. The received the unit back claiming it was working correctly. Unfortunately still not navigating as it did before.
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oliver J
1 reviews | Active since Jan 2020
29 Nov 2023, 12:41
Kloppers Knysna Camera Department
The other day I went to Kloppers Knysna camera department needing something for my camera . The salesman behind the desk named Roston was not very helpful. He barely notices me. I buy most of my computer things from kloppers for my business and the IT Guy Maritz always goes beyond the call of duty , wish they had more staff like Maritz.
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oliver J
1 reviews | Active since Jan 2020
29 Nov 2023, 12:41
Kloppers Knysna Camera Department
The other day I went to Kloppers Knysna camera department needing something for my camera . The salesman behind the desk named Roston was not very helpful. He barely notices me. I buy most of my computer things from kloppers for my business and the IT Guy Maritz always goes beyond the call of duty , wish they had more staff like Maritz.
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Replies (0)