KE
Kone Elevators
Unclaimed Business
KE
Kone Elevators
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#3
in Construction & Hardware
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceZM
Zanozuko M
1 reviews | Active since Jan 2020
12 Sept 2024, 17:43
NO SENSE OF EMERGENCY 🚨
They have an emergency number that they only answer when they please. And they don’t give you full information Jonas was the worst ever!!
Helpful (0)
|Replies (0)ZM
Zanozuko M
1 reviews | Active since Jan 2020
12 Sept 2024, 17:43
NO SENSE OF EMERGENCY 🚨
They have an emergency number that they only answer when they please. And they don’t give you full information Jonas was the worst ever!!
0
Replies (0)LM
TB
Tony B
1 reviews | Active since Jan 2020
9 Nov 2021, 03:38
Kone Elevators
I have just moved into a lifestyle retirement village in Scottburgh KZN. The Kone elevator has been out of order for some time and by listening to other people that live here, this is a common occurrence. The other day I saw a pretty old lady in absolute agony with a pinched nerve in her back, having to climb four flights of stairs. I notice that periodically a Kone technician appears and hangs around a bit trying to attend to the broken elevator, then leaves for another week or so, with the elevator still not working. For representatives of an international company that allegedly prides itself with world class product and service (according to their website), there seems to be a major disconnect between what they say and what they actually do. So I would seriously recommend to anyone in the design and construction of structures requiring an elevator, to think very carefully about using Kone to use one of the other well known brands such as Otis or Schindler. I have had the experience of witnessing the professionalism, caring and promptness of Otis Elevators.
Helpful (0)
|Replies (0)TB
Tony B
1 reviews | Active since Jan 2020
9 Nov 2021, 03:38
Kone Elevators
I have just moved into a lifestyle retirement village in Scottburgh KZN. The Kone elevator has been out of order for some time and by listening to other people that live here, this is a common occurrence. The other day I saw a pretty old lady in absolute agony with a pinched nerve in her back, having to climb four flights of stairs. I notice that periodically a Kone technician appears and hangs around a bit trying to attend to the broken elevator, then leaves for another week or so, with the elevator still not working. For representatives of an international company that allegedly prides itself with world class product and service (according to their website), there seems to be a major disconnect between what they say and what they actually do. So I would seriously recommend to anyone in the design and construction of structures requiring an elevator, to think very carefully about using Kone to use one of the other well known brands such as Otis or Schindler. I have had the experience of witnessing the professionalism, caring and promptness of Otis Elevators.
0
Replies (0)MF
Mic F
1 reviews | Active since Jan 2020
16 Aug 2021, 14:08
Not the best elevator company out there.
Dismal service and communication. We have had issues with our elevator, at a private holiday villa. Have reported problems to call centre often, but actual issue is still not fixed. Guests can't use elevator. Service agreement paid up for next 12 months. Not acceptable.
Helpful (0)
|Replies (0)MF
Mic F
1 reviews | Active since Jan 2020
16 Aug 2021, 14:08
Not the best elevator company out there.
Dismal service and communication. We have had issues with our elevator, at a private holiday villa. Have reported problems to call centre often, but actual issue is still not fixed. Guests can't use elevator. Service agreement paid up for next 12 months. Not acceptable.
0
Replies (0)LP
Lali P
1 reviews | Active since Jan 2020
13 Feb 2019, 11:11
Poor service of lifts from Kone leaving people to fall ill
We live in a complex and we have constant problems with the lifts Kone is the servicing company the service is extremely poor They do not return calls a- the staff that come out are inefficient our lift is out of order since the 8.2.18 and to date they cannot fix it the area supervisor doesnt return calls the call centre staff does not return calls I cannot believe in this 21st century we living in kone cannot fix what they specialize in I do not recommend that kone be used for the servicing or purchasing os a lift as the service is pathetic to say the least We will have to wait and see if this lift ever gets sorted out by kone As for their staff that come out seem the most disinterested in doing a job they supposed to be qualified in. The Supervisor Sean is a liar he says he will have the lif up and running but nothing happens.
Helpful (0)
|Replies (0)LP
Lali P
1 reviews | Active since Jan 2020
13 Feb 2019, 11:11
Poor service of lifts from Kone leaving people to fall ill
We live in a complex and we have constant problems with the lifts Kone is the servicing company the service is extremely poor They do not return calls a- the staff that come out are inefficient our lift is out of order since the 8.2.18 and to date they cannot fix it the area supervisor doesnt return calls the call centre staff does not return calls I cannot believe in this 21st century we living in kone cannot fix what they specialize in I do not recommend that kone be used for the servicing or purchasing os a lift as the service is pathetic to say the least We will have to wait and see if this lift ever gets sorted out by kone As for their staff that come out seem the most disinterested in doing a job they supposed to be qualified in. The Supervisor Sean is a liar he says he will have the lif up and running but nothing happens.
0
Replies (0)