Kotwals Motor Spares Primrose

TONY

I ordered a clutch cable from Kotwals in Primrose on Sun 18/12/2022. I was quoted an amount. When I went in to the branch on Tuesday 20/12/2022 to find pout what was happening with my order, the delivery just arrived. The attendant opened the first box and found my cable. He stocked it in and barcoded it. Then he told me to pay, "almost double "what i was quoted on the phone. He went to the back to call the gent who quoted me. The guy acknowledged the price he quoted me on Sun. Then says, the supplier never had the cheaper one so he sent the expensive one. All to well rehe****d as a fail safe. Not once was I called and advised of this. Secondly, the boxes/delivery were just received. They never even knew if my cable was in the box. So how can he say, the supplier never had the one that he quoted me on. Needless to say, I never bought the cable from Kotwals.