Kotwals Alberton

Just called Kotwals Alberton to get a price for coil packs and the person on the other side of the phone didn't really sound like he wanted to help. I find the lack of dissinterest apauling specially when it comes to the service industry, the way sales people treat the client is disgusiting. I come from the service industry and own my own company and if I were to treat my clients like this I would have no clients. The person on the other side of the line sounds like it is to much of an issue to got that extra mile and be polite. Kotwals I strongly suggest you give your staff training in telephone etiquette and client liasing because I don't think I would ever use your establishment and this is not the first time that I have been greeted with the same kind of service. If people were to ask me where to get spares I will never mention Kotwals. I have read some of the Google reviews and for those that say the service is excellent I for the life of me can not see where you are coming from with your reviews and then the other Google reviews talk about wrong spares supp**** even after samples are supp**** and refunds not being issued this is unaccepable terrible motor spares company I would never use your establishment not even if I were offerd money to do so.