LR
La Rocca Resturant
Unclaimed Business
LR
La Rocca Resturant
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Travel & Vacation
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Denzil R
1 reviews | Active since Jan 2020
27 Mar 2024, 19:23
No Service
Having previously eaten at La Rocca, my son and I visiting Cape Town from Kimberley, drove from Cape Town CBD to Canal Walk on Wednesday (27 March 2024) to have supper. Service was non existent. Waited at the entrance for about 10 minutes and we were totally ignored. We eventually went in by ourselves and stood at the counter for a few more minutes while being ignored once more by a staff member (Kenneth) that was way to busy getting cutlery together. I then asked the for the manager / owners number which he refused to divulge. I then expressed my dissatisfaction with another gentleman and walked out. On my way out, the general manager approached us and apologised. If only that apology could have filled our tummies, it would have been accepted.
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Denzil R
1 reviews | Active since Jan 2020
27 Mar 2024, 19:23
No Service
Having previously eaten at La Rocca, my son and I visiting Cape Town from Kimberley, drove from Cape Town CBD to Canal Walk on Wednesday (27 March 2024) to have supper. Service was non existent. Waited at the entrance for about 10 minutes and we were totally ignored. We eventually went in by ourselves and stood at the counter for a few more minutes while being ignored once more by a staff member (Kenneth) that was way to busy getting cutlery together. I then asked the for the manager / owners number which he refused to divulge. I then expressed my dissatisfaction with another gentleman and walked out. On my way out, the general manager approached us and apologised. If only that apology could have filled our tummies, it would have been accepted.
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Nicole M
1 reviews | Active since Jan 2020
6 Mar 2024, 02:53
La rocca
On Thursday 29 Feb, myself and a few colleagues went to LA Rocca canal walk to bud farewell to a colleague. The service was pathetic, firstly we stood at the entrance for about 10 minutes before we decided to walk into the restaurant ourselves due to no one coming to assist us. Then we waited 5 minutes for a waitress to acknowledge our presence and bring us a menu, we then called her to take our order, we ordered our food and drinks, she brought the drinks 30 minutes later, our starters came 45 minutes after we ordered it and the main meal took 1h45mins. We were so disappointed when we received the main meal, everyone opted for their burgers as the reviews were decent, however, it was by far the worst burger I have had, I could have made it at home and saved so much money, it is nothing like the pictures on their website. It's on a normal bun, with a slice of cheese, the burger pattie was burnt and very dry, an unusual thick slice of tomato and I'm sure they put the entire lettuce on my burger. I will not recommend La rocca canal walk to anyone, the food is disappointing and the service is pathetic, barr in mind the restaurant was not busy at all.
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Nicole M
1 reviews | Active since Jan 2020
6 Mar 2024, 02:53
La rocca
On Thursday 29 Feb, myself and a few colleagues went to LA Rocca canal walk to bud farewell to a colleague. The service was pathetic, firstly we stood at the entrance for about 10 minutes before we decided to walk into the restaurant ourselves due to no one coming to assist us. Then we waited 5 minutes for a waitress to acknowledge our presence and bring us a menu, we then called her to take our order, we ordered our food and drinks, she brought the drinks 30 minutes later, our starters came 45 minutes after we ordered it and the main meal took 1h45mins. We were so disappointed when we received the main meal, everyone opted for their burgers as the reviews were decent, however, it was by far the worst burger I have had, I could have made it at home and saved so much money, it is nothing like the pictures on their website. It's on a normal bun, with a slice of cheese, the burger pattie was burnt and very dry, an unusual thick slice of tomato and I'm sure they put the entire lettuce on my burger. I will not recommend La rocca canal walk to anyone, the food is disappointing and the service is pathetic, barr in mind the restaurant was not busy at all.
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Aaliyah A
1 reviews | Active since Jan 2020
20 Dec 2023, 16:49
La rocca
My husband and I came all the way from home to LA Rocca century city for a special that was advertised on their website. When we got there the same special is advertised on the board infront of the restaurant. When my husband told the waitress to get us two specials, she very rudely answered you can't have that. With that she grabbed the table advert that was on their counter with the same special and said again you can't have that. My husband asked to speak to the manager and the manager never came. The manager Sent her back with the message we can have the steak without the complimentary cool drink. Which makes it not a special offer anymore. So we had to leave without getting anything.
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Aaliyah A
1 reviews | Active since Jan 2020
20 Dec 2023, 16:49
La rocca
My husband and I came all the way from home to LA Rocca century city for a special that was advertised on their website. When we got there the same special is advertised on the board infront of the restaurant. When my husband told the waitress to get us two specials, she very rudely answered you can't have that. With that she grabbed the table advert that was on their counter with the same special and said again you can't have that. My husband asked to speak to the manager and the manager never came. The manager Sent her back with the message we can have the steak without the complimentary cool drink. Which makes it not a special offer anymore. So we had to leave without getting anything.
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Zeenat K
1 reviews | Active since Jan 2020
3 May 2023, 10:35
Establishment should close! Pathetic!
My parents had breakfast there this morning (3rd may 2023) and after they left they started feeling sick and their tummy's were runny, this was not the first time this has happened, it's really disgusting and upsetting that such an establishment is even allowed to trade in such a mall. Your standards have really dropped, as I've told my parents I will never set foot there ever and I will never recommend the place to anyone!! It's terrible that my elderly parents have to spend so much to come home feeling so!
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Zeenat K
1 reviews | Active since Jan 2020
3 May 2023, 10:35
Establishment should close! Pathetic!
My parents had breakfast there this morning (3rd may 2023) and after they left they started feeling sick and their tummy's were runny, this was not the first time this has happened, it's really disgusting and upsetting that such an establishment is even allowed to trade in such a mall. Your standards have really dropped, as I've told my parents I will never set foot there ever and I will never recommend the place to anyone!! It's terrible that my elderly parents have to spend so much to come home feeling so!
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Anonymous
1 reviews | Active since Jan 2020
21 Apr 2023, 12:04
Bad service at La rocca
I was at la rocca restaurant in canal walk to break my fast last night and had the worst experience ever. I waited for 20 minutes b4 my order was taken and then another hour for my food. I ordered crumbed mushrooms as a starter but the mushrooms came after the main course. Food came after 1 hour and my steak was overdone. Not the way i ordered. On top of that the place is dirty with ****roaches roaming around which i have pictures of. So after fasting whole day i had to wait over an hour to eat.
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Anonymous
1 reviews | Active since Jan 2020
21 Apr 2023, 12:04
Bad service at La rocca
I was at la rocca restaurant in canal walk to break my fast last night and had the worst experience ever. I waited for 20 minutes b4 my order was taken and then another hour for my food. I ordered crumbed mushrooms as a starter but the mushrooms came after the main course. Food came after 1 hour and my steak was overdone. Not the way i ordered. On top of that the place is dirty with ****roaches roaming around which i have pictures of. So after fasting whole day i had to wait over an hour to eat.
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Ayesha A
1 reviews | Active since Jan 2020
8 Mar 2023, 20:19
Common La Rocca you can do better!
“Flame-grilled” Sirloin, this should be renamed, my steak came out looking like it was boiled with added basting on top. Zero flame, zero grill. When requesting the fat and the edges to be “charred” the waiters didn’t understand what “char” meant. After returning the boiled looking steak, my steak given after was so dry and tough, I couldn’t eat it. Also, with the cost of the items on the menu, surely proper tomato sauce can be served? Watered down, or not actually sure what this was. The waiting time as well is pathetic, the place was empty and we waited 45mins for our meals (we were only 2 people), I waited 1hr for mine because it was returned. Please do better!
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Ayesha A
1 reviews | Active since Jan 2020
8 Mar 2023, 20:19
Common La Rocca you can do better!
“Flame-grilled” Sirloin, this should be renamed, my steak came out looking like it was boiled with added basting on top. Zero flame, zero grill. When requesting the fat and the edges to be “charred” the waiters didn’t understand what “char” meant. After returning the boiled looking steak, my steak given after was so dry and tough, I couldn’t eat it. Also, with the cost of the items on the menu, surely proper tomato sauce can be served? Watered down, or not actually sure what this was. The waiting time as well is pathetic, the place was empty and we waited 45mins for our meals (we were only 2 people), I waited 1hr for mine because it was returned. Please do better!
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